VIP PetcareReviews of vippetcare.com

Vet services showed up 25 minutes late. Lots of animals waiting. Didn’t seem to worry about their customers.

The vet clinic that comes to tractor supply. I wish I could give a zero but i can’t. They were very rude. The blonde vet tech taking weight was the worst one.

Put the wrong date of birth for my puppy and never sent me a post card or email stating the results of his worm test. NOBODY ANSWERS THE PHONE. THIS COMPANY IS A JOKE!!!

VIP pet care input the wrong weight on my dog when I took him for heartworm check. They have now denied his prescription fill from Chewy, BUT they haven't bothered to approve the other dog with correct weight's prescription yet. Looks like I will have to drive 20 miles to their nearest regular clinic and have the dog reweighed. This is ridiculous! I have spent over an hour on hold trying to get this straightened out and will be several more hours tomorrow to take dog for reweigh. I will not use them again. They were willing to sell me the preventative at the clinic, but are not willing to fill a prescription with Chewy until the test results are available which is 3-5 days time. They want you to buy prescription only from them!! Terrible service DO NOT USE!

Took my puppy to TSC in Tolleson AZ, arrived 20 minutes before 12pm. Was told I was too late, missed the 15 minute window, obviously NOT and was denied a micro-chip that would have taken 5 minutes. There was no one else in line. The attendant was condescending, I will never give VIP my business again.

VIP Petcare doesn't state in its prices that Rattle snake and Lyme vaccines require 2 shots. They charge $42 and $44 for the first shots, and then charge the same price again for the 2nd shot 4 weeks later. The vaccine is useless without 2 shots of each vaccine. If two shots are required why not charge $84 and $88 for each vaccine, unless you want owners to believe the price is only $42...

I used to like this place when I started going a couple years ago, the price was good and the people friendly. Then covid happened and they were shut down forever, and when they reopened, their days were limited. Then they lost vets and the new ones they got were horrible. They have been treating my cat for thyroid, so I got every 6 months for blood tests. The last time I went, the vet told me my cat was dying. I was very upset and went to my regular vet. my cat just had an infection, and after antibiotics was fine. Had I listened to their horrible vet, my cat would no longer be here. So even though I had a bad experience last time, I went back to just get his blood recheck. First off, I went to my local wellness center because the internet said it was open that day..nope, no one ever showed up. So, I tried to go to the other local center yesterday. They called me and said they couldn't see my cat because they don't treat thyroid(they have been treating him for 3 years for it). I argued this and they then said the records show he is hard to handle, I said he is drugged because of that..they then said we don't see drugged animals. I was prescribed this medication from the other location to give my cat before going there!! When I said that they said they have no record of that and couldn't even see what vet he saw last. What kind of records do they keep??? They knew my cat was difficult, but not the details of vet or prescription??? The vets they hire are not good! My regular full-service vet has no problem with my cat, and I've never had to drug him to go there, and that vet saved my cat after the pathetic vetiq vet said he was dying. Couldn't even read the blood tests to see that he had an infection. don't go here, the vets are not good quality!!

We all know that vet fees have increased especially since the pandemic. A local pet store has a vaccination clinic on Sundays utilizing VIP PETCARE/PET IQ COMPANY. I made the very poor decision to utilize this service. What a disaster. The attending vet had a very rough bedside table manner. I should have let right away. After arriving at home my pet hid in a closet...would not come to me. Hours later he is still the same. He has a limp with the leg that the blood sample was taken. I tried to contact their Tele Vet service. Made 7 calls....spoke with Molly, Anna and Susan...promised a vet would call me back. Never happened. My regular vet will be contacted today. So take my advice....stay with your personal vet for the care of your pet.