MrJohnld20 D.
I placed an online order
I placed an online order. My card showed the authorization amount. After 3 days I called to see when my order would ship,and I was told it was cancelled! They never sent an email or told me why .
Response from VIP OutletJul 25, 2019
Hello John, I'm glad I was able to speak with you today. Please let me know if you are able to place the order for the product you wanted. I'll be glad to issue a price match in case there is any difference and apply the promised 20% discount on the order for you. Or, if you see another product that is similar or may suit your needs. I'll be glad to price match that for you and apply the 20% discount. Please let me know if you have any other questions or concerns. You can email me back here. Or, you can give me a call at the phone number I provided via the email I sent to you. I'm in the office Mon - Fri from 9 am to 6 pm EST. Thanks for taking my call today.



