VIP OutletReviews of vipoutlet.com

My pkg was damaged can't get another one then my debit card got scammed no good stay away from this place

April 09, 2026: ----------------- Why don't you guys have negative rating system. This vendor "VIP Outlet" is practicing highly unprofessional. On eBay I ordered a 55" TV on March 30, 2026. On the face of it they advertised 3 days delivery. Once after making the payment, it showed the delivery is 3 to 8 days. Since I pushed them to cancel the order if not received in 3 days, I received it on the 4th day. This is misleading! Secondly, the parcel was missing power cord, remote controller and stands. It is 7th day now, they did not even bother to reply to my messages. So unprofessional company. BEWARE OF THEM, THEIR AIM IS TO CON CUSTOMERS WITH THEIR HARD EARNED MONEY!!!

VIPOUTLET is predatory. I ordered through them at Walmart.com. Not only did they lie about the delivery date at checkout, the box arrived 3 days late, completely mangled, missing so many parts it was not even useable. They refused to send another one, the only option was a return. But to return it, they sent me a FedEx label, which required me to haul a 70 pound oversized box over an hour away to a FedEx location that would accept it. Completely unacceptable. Your crappy alternate shipper (Maersk) delivered a destroyed product to my door, so you're going to come to my door to pick it up. Seriously, what do these people think? They can just be terrible to customers and get away with it? Always check who the seller is on these websites, and avoid VIPOutlet at all costs.

Ordered an ice maker. It came loose in a box and dented up and of course didnt work. Returned it. It was verified that it was received and my refund promised by April 2. Never arrived. They are processing in their own timeliness. Ebay and PayPal have started an investigation and i will also contact my bank. DO NOT PURCHASE ANYTHING FROM THESE FLY BY NIGHT FOREIGNERS

Bought a "brand new" rc car that came used and beat all to hell,gouges in the chassis and missing every single accessorie that was supposed to come with ,these people are 100% scammers,and their ignorance for not checking items does not excuse them from taking people's money for used items being sold as new

Strangly charges a ghost double charge, one with and one without tax. Items weren't in stock so ordered were canceled. Then they relisted the item AGAIN. BUY AT YOUR OWN RISK

Items sound amazing in listing but in actuality items are used - missing parts and generally not as listed.

VIPOutlet will list items as in stock, take your money and sit on it for a few days before telling you there's no stock and give you a refund. Then they will immediately relist the items as in stock and available for sale. Don't give them your money. Tried it several times with the same items they kept claiming were in stock on the site but clearly never were. On the plus side, I guess they lost money from having to eat the transaction / refund fees. You'd think basic inventory management would be something they could handle. Instead their system is such crap that it will add 1 to the available inventory of a product when an order is cancelled due to no stock.