VIP OutletReviews of vipoutlet.com

I had been casually researching drones for almost a year. When VIP outlet offered an excellent price on an entry level piece of equipment, I was skeptical. Often, such "bargains" required further purchases of necessary "options," such as controllers or camera parts, in order to be functional. I am happy to report that the item I bought is complete and basically ready to set up and fly. Thanks for reaffirming my faith in fair and honest business transactions.

They offered FedEx Overnight shipping for an extra charge. I paid for it and they instead sent the package with USPS Standard which takes exponentially longer. They don't even offer USPS, they promised that even free shipping would use FedEx Ground. They told me it was an accident. How do you accidentally ship with an entirely different company than the one you said you'd use? When I complained they refused to cancel the USPS shipping label (it hadn't even been given to USPS yet). Only after complaining did they refund my shipping money. I asked if they could upgrade the shipping speed with USPS (you can always do this, you just call USPS and ask) and they couldn't do that. I asked why and the person I was speaking with literally said "We just can't." It took them 2 more days to actually ship the item. They had created the shipping label but didn't bring it to USPS. I filed a report with ebay (vipoutlet has a store there and this is where I bought an item from) and specified that I wanted the item to ship as they had promised. Instead they instantly refunded me and began ignoring my messages. Now I have to send them money when the time arrives because they accidentally sent me the money back.

I ordered two computers this company had for sale. I have never received the items. I am still in dispute which they are fighting. The customer service agent basically told me they do not in any way care about the situation and to dispute it. This is insane behavior from a company.

Ordered a laptop 2 weeks ago and haven't received it. USPS told me they sent it to the wrong state and now tracking hasn't updated in a week. VIPOUTLET told me they would refund me if it hasn't updated in another 24 hours and now it is long past that and they refuse. STAY AWAY! Unless you enjoy wasting $500 to receive nothing. Now I have to go through disputing the charge and hoping to recover my money. Listen to the bad reviews!!!

I honestly can not believe it, despite my doubts and the vague reviews I decided to test my faith in humanity and trust the deal. They delivered on the phone I ordered (Idol 5s) quickly and without issue. The only minor complaint I can muster is the screen protector tape they use left a bit of sticky resin that I had to scrub off before use.

I ordered a Smart tv And I got a different model tv without smart remote and it had a blackline on the screen. So Dissapointed with this seller

Got this Apple Magic Keyboard at an awesome price and it came super fast!!

I wouldn’t even give their a** a star. I wish I would have saw all these reviews because I would never have purchase. Walmart needs to be ashamed to still contract with this merchant because it definitely don’t look good.My TVs somehow are lost in the shopping state and their saying I can’t get a refund until I get them, but how ?????when you all don’t know where they are. At this point I do not do the back and forth I will be requesting refund from my bank for product never received and making a BBB complaint.