Vionic ShoesReviews of vionicshoes.com

Love the shoes. If you have trouble with arch support and foot pain, they are the best. Recently I had the opportunity to engage with customer support and they were excellent. I will continue to shop directly with them online.

I purchased the men’s Vionic slipper. The are very comfortable. However, less than a year old the material that comes over the foot to the sole of the slipper started coming apart. And I only wore the slippers at home.Contacted Vionic Customer Service and was told the warranty is six months.

I purchased vionic shoes just a week ago, I removed the footbeds to air them out our new puppy unfortunately chewed on them a little before I could get them from him. I reached out to the company THIS IS MY EXPERIENCE I asked for replacements which I would pay for, The response was they don't have any way of servicing their products, they are basically the middle man, the manufacturer supplies their warehouse and no spare parts like REPLACEMENT FOOTBEDS just beware if you buy Vionic shoes

I think Vionic should do something about all these scam sites around, copying their shoes in different countries. I'm glad my bank realized before I did, but this site is a scam, and until Vionic does something to put a stop to all these scams, I'm not buying any shoes from them, no matter the site

The Customer Service are amazing. They have always been professional and quick. The footwear is first rate and so are the people there who want customers satisfied.

They send you a code for free shipping as a new customer. But when you use it..it doesn’t go through. So I lost $10 shipping for fake FREE shipping code! No one answers the phone for customer service and zero response to emails. Returned the shoes as were uncomfortable and not worth the money with zero customer service. Will never buy from them again. Buyer beware.

I went online found a pair of Vionic slippers that I wanted. I gave them my email address and phone # to received free shipping. I inadvertently chose $15 shipping, even though I put in a free shipping code. I immediately reached out to the company to let them know of the mistake. They have a no cancellation, no modification policy. So I have no resources. I will not purchase Vionic in the future. I only support companies with outstanding customer service. There are too many great companies that accommodate their customers.

Ho ordinato un paio di pantofole per mia madre a luglio … Servizio Clienti inesistente, l’articolo non arrivava così ho mandato mail e mi ha sempre risposto un account “service11”, penso cinese, mettendo scuse sui ritardi per la pandemia, per la guerra … a settembre mi hanno proposto il rimborso di pochi spiccioli (perché secondo loro l’articolo era stato inviato ma smarrito dal corriere …). Anche questo rimborso non è mai arrivato “perché i tempi di trasferimento dei soldi da un paese extracomunitari sono lunghi” … Sono dei ladri e interesserò la polizia postale