VinotempReviews of vinotemp.com

Well designed shelving system. Actually holds more bottles than advertised.

Like the unit. Quiet. My only complaint is the number of bottles it will hold. Certainly not the maximum quote.

Excellent products. After 8 years of constant use a small fan needed to be replaced. Excellent customer service helping with this. They were highly responsive even with time zone challenges and went out of if the way to assist. Very helpful. Highly recommend the products and people from Vinotemp.

Will never buy another product from this company. A replacement hinge cover is over $30. $30 for a piece of plastic....My item retailed for $250. If I were to replace all the parts, the price this company charges for all the parts add up to MORE than $250. Unbelievable. Rip Off. Customer Service unwilling to help. I'll do without the part and will certainly buy a different brand next time around.

My unit was delivered days late as well as damaged. Although a replacement was delivered a couple of more weeks later, the experience to get the unit was far from pleasant. With the exception of one gentleman, the agents I spoke to were impolite.

Poor customer service -- they do not return calls and have been unresponsive to my complaints about a new cooling unit that was shipped to me and is malfunctioning (I have owned 3 previous cooling units from Vinotemp that all operated properly). This company is no longer the reputable and professional organization I experienced over the years after I purchased a wine cellar in 1992.

The unit works very well, but the temperature fluctuates 3 degrees before the compressor kicks on. Customer service is not the greatest. Never got to speak to a person and everything was taken care of through emails. The problem was simple, one broken plastic foot. Two weeks later, they sent a 3 replacement feet that don't match the foot that is broken. Can't have matching feet with only 3 replacement feet. I like the instruction book, all words no pictures. Easy to set up and the unit is fairly quiet. I would buy this VT-winedisp2 again.

I am sorry to say, I am total dissappointed in this firm. They do not stand behind their product. In 2010 I purchased an 84 bottle free standing wooden Vinotemp wine cooler. Last year, the upper mother board failed and I was able to purchase a replacement from the company. This year, the lower board failed and I tried to purchase a replacement. I was told they no longer have the part and could not help me. I have been trying, to no avail, to get the board repaired. So now I have a $2,000.00 piece of garbage.