VinfolioReviews of vinfolio.com

I ordered a California Cult Cab on 4/1. Website said "ships in a week". A week and a half later I followed up and now the site said that is ships in 5 weeks. I emailed "customer service" and was told they hadn't received he wine from the producer yet. I asked why I wasn't notified and was apologized to and told I should have been notified. 6-7 weeks pass and nothing - so I email again. Again I was told there were unforseen issues with the producer sending the wine to them. Again I asked why I wasn't notified. I received the same canned apology. 2-3 weeks later and customer service reached out to me to let me know the wine came in but (there's always a but) it is being placed on weather hold and can't be shipped until late October. I just received it Oct 28. The lack of accurate information and the poor follow-up service was infuriating. This will be my last transaction with Vinfolio - simply can't trust them.

Great quality wines at attractive prices, well packaged and shipped. Helpful customer service staff.

Moved my collection to Vinfolio. Used their white glove service. Experience was smooth, flawless, and high class! Highly recommended!

Late notice of my wine availability, and still no response to my follow up inquiry…

There was no response to my inquiry. Consistent lacking or very late responses for all inquiries.

Best service!

Good selections but often too expensive. Also, paying sales tax often places you at a disadvantage bs other retailers

Simply great customer service.