Ewald K.
Warte auf Rückerstattung
Habe die bestellte Ware wegen Nichtgefallen auf eigene Kosten retourniert. Warte seither (ca. 4 Wochen) auf die Rückerstattung des Kaufpreises. Der Shop kann eindeutig nicht empfohlen werden.
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Village Hat Shop (villagehatshop.com) has 98 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Ewald K.
Habe die bestellte Ware wegen Nichtgefallen auf eigene Kosten retourniert. Warte seither (ca. 4 Wochen) auf die Rückerstattung des Kaufpreises. Der Shop kann eindeutig nicht empfohlen werden.
Alexander
I ordered a hat on November 9th, and as of November 23rd, I'm still waiting for it. I have emailed Village Hat Shop twice and have not received a response to either one. I won't be ordering from them again in the future.
Diane
I ordered a bucket hat from village hats unfortunately I didn't write the address out properly and ybe posts office sent it back. I emailed them to ask if they voukd resend it yo the correct address and they did with no problem and no extra charge for delivery again customer service had already sent it back out when I updated my address. I was so pleased it made shopping with them a real pleasure. I love my bucket hat the quality is excellent and well made perfect fit is they have a size chart so I can order the correct size. I would definitely recommend them to anyone who want to but a hat for any occasion and I will definitely be buying from them again. Thank you Village Hats 😃
Sasha W.
Lieferungszeit gut, Hüte hübsch und gutes Preis-Leistungsverhältnis, aber für die, die ich zurückgeschickt habe, habe ich das Geld erst nach 5 Wochen, mehreren E-Mails, einer negativen Bewertung hier und bei den Produkten auf deren Internetseite bekommen.
R H.
Update to the below some time after I posted this I was contacted (no mention of this review) with an apology and an offer of a 15% discount.... fair play Cap not as described. Polyester lined not cotton - false description remains. No reply to a polite email - either a promise to email or no answer when calling. £5 returns charge (and no guarantee of a refund if doing so) means I'm stuck. Wasn't expensive but will not use again.
Stuart W.
These hats are not genuine, sold a copy ‘north face’ baseball cap. Gutted as i collect these, knew soon as i had it in my hands as i have numerous other genuine ones to compare too. Avoid!!
Hatman
I was buying there hats through Walmart and then switched directly to their website and ordered 6 hats. I don't know why the reviews are so poor. Yes the hats come from offshore. Your going pay a lot more in a local hat shop if you have one within your proximity. I am not sure why the word knockoff is appropriate. Its hard even to buy produce that did not come from outside the U.S.
ekkehard G.
ok, I accepted that, I was responsible foe return shipping. Claiming that, they can’t provide a return shipping label is awful. Spent 30 minutes at FedEx to have the labels, address, content, value etc. filled out, spelling the exact name of the item shipped, then paid CAD 70.00 for the return. Lead to their website with the “free shipping on all orders”, surprised that, actually this only applies to domestic meaning US customers (happily, despite Trump, Canada is not the 51st sate yet). Anyway, my hat, supposed to fit ti size, did not. I didn’t complain, just stated that it doesn’t, despite very accurate measurement and was only stated as reason for the return. My only complaint was the ridiculous lack of service in making necessary return exchange refund customer friendly, I was just given a lecture on all issues mentioned. I would give them zero if I could