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Village Hat Shop (villagehatshop.com) has 98 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Laura T.
I initially bought one fedora hat for my husband and was very happy with the quality. Thereafter I ordered a Fedora hat for myself and a third hat for my husband. They are exceptional quality and very well packaged. I do not understand where the negative comments are coming from.
M S.
I recently purchased a hat for a special occasion and I was very pleased with my gorgeous hat and received many compliments ! Well packed...arrived on time....service was flawless. Highly recommend Village Hats. Thank you
Richard C.
My experience was flawless. I called to confirm that they had a Stetson Open Road in the colour and size I needed in stock. I ordered it and it came promptly. It was in the Stetson box, which for extra protection was put inside a bigger box, which I appreciate. It's too bad the Long Beach location is closed! Then I could walk in and get a hat in person without driving to San Diego.
Jose V.
Bought a Kangol and I’m very happy with my purchase ! Very fast delivery service. Had an issue with my payment method but costumer service was 100% with fast response and very helpful. I’ll buy again from them definitely
Diane
I ordered a bucket hat from village hats unfortunately I didn't write the address out properly and ybe posts office sent it back. I emailed them to ask if they voukd resend it yo the correct address and they did with no problem and no extra charge for delivery again customer service had already sent it back out when I updated my address. I was so pleased it made shopping with them a real pleasure. I love my bucket hat the quality is excellent and well made perfect fit is they have a size chart so I can order the correct size. I would definitely recommend them to anyone who want to but a hat for any occasion and I will definitely be buying from them again. Thank you Village Hats 😃
Hatman
I was buying there hats through Walmart and then switched directly to their website and ordered 6 hats. I don't know why the reviews are so poor. Yes the hats come from offshore. Your going pay a lot more in a local hat shop if you have one within your proximity. I am not sure why the word knockoff is appropriate. Its hard even to buy produce that did not come from outside the U.S.
Jon S.
Wow absolutely brilliant purchase. After my two previous hats, same again Porkpie and Trilbly with the shorter rim. So the VHS have the fantastic website which made buying and absolute breeze. I new the style I want, but fancied different colours than my old ones. I wasn't to be disappointed, the Pictures of the different colours and styles were great. My final obsticle which courier did they use? as long as it wasn't YODEL I would make my order. Well there is a God, Royal Mail would be the VHS choice to deliver them. So they arrived today 13/01/2025. The packaging and how they were packaged inside the box was brilliant. and the hats sit perfect upon my bald head. I know I will choose Village Hat Shop for my next purchase of head covering. Thank you.
K.C. K.
I'm absolutely in love with my tawny-colored STETSON Whippet Fur Felt Fedora Hat from Village Hat Shop! The fit, finish, and proportions are just perfect, and I always appreciate the excellent service and fair value they provide. It was quite the challenge to find this hat, but the outstanding service and the sheer beauty of the hat made it all worthwhile. Stetson hats never fail to impress, and this one is no exception. The quality and fit are top-notch, and I love how versatile and stylish it is. It has quickly become a favorite in my collection of hats.
