VillaDirect Vacation HomesReviews of villadirect.com

The experience was great. The only problem we encountered was the kitchen sink being clogged however the staff was very prompt at rectifying the issue. The home was beautiful and spacious, however only 3 bedrooms had TV's. I look forward to booking again. Thanks so much!

Nice house...(no bathroom tissue or garbage bags, dish soap or kleenexes provided so arrive prepared.) Paid4 days pool heat to assure water would be warm for our 7 day stay. However, on day 5 they added 5-6” cold water without much cleaning and water was too cold the balance of our stay...the same day they trimmed shrubs all over so debris came into pool and pool area...Perhaps scheduling the timing of these tasks could’ve been more appropriate. Patio doors were Merely impossible to open and close! WD40 Or clean the Trac would be awesome...don’t go barefoot in house either because floors are dirty-they just don’t look it Having all entry codes prior to arrival was great! We would still like an itemized invoice of what we paid... Being in a gated community brought us comfort and security staff were wonderful... It was fine and nothing major wrong..

The properties we stayed at have always been so clean and booking is really easy. Someone gets in touch with you immediately to answer any questions. Highly recommend booking thru Villa Direct, we have been doing it for years.

THE CONDO WAS OUTSTANDING

We added an extra night for arrival, this was paid and confirmed but we could not get into the house as Villa Direct forgot to make the changes to our reservation. Our 4 arriving guests had to find hotels rooms at 2:00 in the morning after flying from the west coast and having to work at 7:00 am! This caused a huge problem for us. As well, small details such forgetting to change the clocks in the house reflecting daylight savings time - cause serious delays in our scheduling. The hair dryer in master bedroom not working, the shower curtain was put up with adhesive tape! - which of course crashed down when a towel was hung on it!

Excellent accommodations! Clean, comfortable, and affordable. We really appreciated the self check in process. Will definitely stay here again if needed in the future, and have already recommended it to others. God bless you and thank you for providing and nice comfy place for my family:).

We had a party of 10 and 3 babies under the age of 2. This place was the perfect size. Had no major issues. The refrig took a full day to get cold and the dryer took a couple times dry a load of clothes. Nothing worth getting upset about, just mentioning so they can check it out as I forgot to tell them when we checked out. I noticed the occupancy is well over 85% throughout the year, that being said I was impressed how well they kept it up and how clean it was when we arrived, considering the amount of ppl in and out throughout the year/years. It worked out well, and would recommend this as it is so close to everything and in a well cared for gated community. We stayed 9-9 to 9-15-18

Very good communication from the outset of the booking all the way to arrival. The house was clean and well presented. On arrival the phone did not work but as soon as we advised Villa direct of our problem it was resolved in 24 hrs. All in all very professional and responsive company. Thank you