VillaDirect Vacation HomesReviews of villadirect.com

I was a little anxious when we booked after reading some of the reviews on BBB – but everything went well for our stay and some of the complaints and reviews don’t appear to be about the same company!? We just stayed in Champions Gate over Christmas 2022, travelling from the UK. Booking with Villadirect was easy and we saved about $550 by booking directly with them compared to other websites with the same homes. Payment and the arrival information given was simple to understand and Lisa was very helpful when we called before our arrival. The check-in was easy with the information and directions that they emailed to us and the house was even better than the photos showed (it’s just been upgraded and repainted). We did have one problem with a TV in the house, but someone came out the same day and showed us how to operate the remote currently. We’re recommend them to anyone coming to stay in Orlando.

We booked this Villa for 7 adults all with en-suit. The villa had all the amenities required for our two week stay and would recommend to anyone going. Lovely sitting at the pool in the morning with breakfast. The location was fantastic 30 minutes from most of the parks and outlets. Plenty eating places and bars close by. Had a supermarket a 2 minute drive away. We did not use the communal area in this estate although it did always look quiet when we drove past.

The experience was great. The only problem we encountered was the kitchen sink being clogged however the staff was very prompt at rectifying the issue. The home was beautiful and spacious, however only 3 bedrooms had TV's. I look forward to booking again. Thanks so much!

Ten of us rented a large vacation home last august. I house was huge. The kitchen had everything we need. The pool was just was bigger then i expected. The baby gate to the pool was there upon our arrival and put together. The rooms were nice size and well decorated so if a person was working my nerves i could avoid them. Payment was easy and the staff was pleasant. We wanted a late check out at the last minute and they were happy to help us. Even when people were added to the house at the last minute they help make accommodations for us. Now my only problem was the laundry had someone else clothes left in the machine. Also I think you shouldn't have to pay to heat the hot tube. I am going back this year.

I was with Villadirect for 6 years before I sold my home in 2008. During that time I found them to be honest and reliable. I don't know what the other reviewer is complaining about - all of the items he complains about were in my contract and explained to me before joining?! As for lack of bookings - maybe his home wasn't in as good a community as mine, but I got about 30 weeks every year I was with them.