Bernice M.
Nice house...(no bathroom tissue or…
Nice house...(no bathroom tissue or garbage bags, dish soap or kleenexes provided so arrive prepared.) Paid4 days pool heat to assure water would be warm for our 7 day stay. However, on day 5 they added 5-6” cold water without much cleaning and water was too cold the balance of our stay...the same day they trimmed shrubs all over so debris came into pool and pool area...Perhaps scheduling the timing of these tasks could’ve been more appropriate. Patio doors were Merely impossible to open and close! WD40 Or clean the Trac would be awesome...don’t go barefoot in house either because floors are dirty-they just don’t look it Having all entry codes prior to arrival was great! We would still like an itemized invoice of what we paid... Being in a gated community brought us comfort and security staff were wonderful... It was fine and nothing major wrong..
Response from VillaDirect Vacation HomesMay 3, 2022
Hi Bernice - Thanks for giving us your feedback - we appreciate it. We only just found out that guests were leaving reviews on this site - so we're sorry for the delay in response! Since your stay, the property has had a number of upgrades and our housekeeping standards have been sharpened and improved too! We even provide a full guest amenities pack for arrivals. We hope that you'll come back to Orlando soon and will book and stay with VillaDirect again.



