Rakuten VikiViki is an American subscription video on-demand over-the-top streaming service. It streams videos similar to other services, but also allows users to subtitle content available in 200 languages as well as providing original programming. Headquartered in San Mateo, California, it has offices in Singapore, and Seoul, South Korea.
Rakuten Viki (viki.com) has 354 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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keyz- C.
i got viki cause i thought it would be good but all i’ve been hearing it’s scammers so i deleted the app n i got a month subscription. i just canceled it. i never put my credit card info in the app but would i still be safe from getting money getting taken out? only my phone has my info. hoping to know more about this. i’m worried.
Pheonix
Actually, I really like this app.But recently that means form 2 months maybe it started showing more ads. Before it only shows one ad for episode but now at least 10 ads for episode . I actually request to reduce the ads.
Raul A.
Terrible application in Roku, only allows for one language. Currently showing MR Queen and there is no subtitles. The price is too high for the service.
nah im G.
they give me 3 un-skippable 1 minute ads, all the same ad. not only that, but more ads to go along with it. the ads started at 12:01 and ended at 12:06. terrible. whoever thought of those un-skippable one minute ads need to be fired and sued. hope you run out of business.
shamrockmom
Had no problems for years, then my account was hacked. Someone changed my email and locked me out of my own account. I tried to contact customer service, and they said it would be two weeks while they investigated my account! Meanwhile I can't watch the programs I want and my subscription is being used by a criminal! Horrible customer service, no phone number to call, only email. This should be solved within 24-48 hours, but it has been dragging on for days and days
Alice W.
I subscribe to VIKI's standard service. It's been a few years now. I have watched a lot of shows but I think they are getting greedy, wanting to charge more for what they call a 'plus' service in order to watch the more popular shows. Some of the shows that I have watched, the translations have been questionable and sometimes I run across a show where someone didn't even bother to translate a small section. So I ask myself the question why would I subscribe to 'plus' if standard is the way it is. I'm really thinking about canceling and trying a different method.
AK
Viki is fraudulent. I deleted my subscription two years ago but payments were still being taken from my account. I contacted Viki and they said it must be because I still had an active account, and they listed a bunch of possible accounts I could have. I didn't have any of them, but thought that it must just be me being stupid so I left it. After a while and trying again and again to find an active account to delete, I contacted them again recently saying I don't have an account and I want the payments to stop and I want a refund (I genuinely thought I was the problem which is why I waited so long). I never got any response, but the month after I sent this message, Viki's name suddenly appeared differently on my bank statement. This is a common tactic for companies to take payments from users who have blocked them through their banks. My bank has now blocked both names but I will be keeping an eye out for different names in the future. Viki will try and take money from your account no matter what, but will not respond to any questions or requests to stop payments, even if you attach proof (I attached the confirmation of cancelling my subscription). Do NOT trust Viki with your bank details.
Raeriss A.
C'est énervant de payer pour des simples séries qui sont mal traduites 🤦🏻♀️🤦🏻♀️
