Viki is an American subscription video on-demand over-the-top streaming service. It streams videos similar to other services, but also allows users to subtitle content available in 200 languages as well as providing original programming. Headquartered in San Mateo, California, it has offices in Singapore, and Seoul, South Korea.
Rakuten Viki (viki.com) has 354 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Also known as
viki.com
Website
viki.com
Category
Music & Movies
Location
San Mateo, California
Listed on Five Star Index
2026
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The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
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I have the free Rakuten Viki app on our Firestick. I don't mind the commercials as a rule but when am watching the shows and have to reset 30 times in 2 hour time block, it gets a little frustrating! The Smith & Wesson commercials continuously freeze up
But the show selection is pretty good...
LM
Lurdes M.
Laisser mon avis c’est bien je vis en…
Laisser mon avis c’est bien je vis en France je suis d’origine portugaise si je vais laisser le mon avis c’est sur les les jantes en premier c’était cool on avait les légendes vite fait maintenant je sais pas si il y a un problème avec les légendes ça prend du temps alors c’est pas normal veuillez mes excuser mais c’est pas normal je vous prie de améliorer ça parce que je pense qu’il y a des personnes qui comprennent pas beaucoup alors aidez-nous s’il vous plaît
MF
Martha F.
This could be a good tv but the…
This could be a good tv but the subscription tricks u into thinking ur are paying 9.99 a month but the 99.00 keeps popping up and u punch 9.99 a month but they bill u 99.00 a year plain which wasn’t what u subscribe for
EM
Esterlin M.
Rakuten Viki is using aave
Rakuten Viki is using aave(African American Vernacular English) I love Viki but I don’t like that it’s using aave to get attention aave is something my people need to make because in slavery people didn’t want to teach them English because they thought they couldn’t learn because of their skin color and people still hate on us for it but people that is not African they make career for using aave and that is really sad and they aave thing Viki is using is that they write a word then use the clapping emoji then write a word again then use a emoji again and keep going with it and many African women have been made fun of for doing that and I hope Viki will stop doing it because it’s offense me that you guys will use something my people have been made fun of for do
EL
Elover ,.
du génial au moyen
au début je trouver viki génial beaucoup de variété au niveau des séries et de nouvelle séries régulière sauf que depuis quelque temps je trouve que le site devient de plus en plus payant.
Je veux bien qu'ils fassent des passes et qu'ils les fassent payer pour par exemple regarder en avant première certaine série mais maintenant la plus part des séries (principalement coréennes) qui sortent deviennent payante au bout de 2-3 épisode et certaine séries plus ancienne très connue et avec un grand suces le sont aussi.
Le problème de tous ça c'est que comme la plupart des utilisateur je suis mineur et mes parents ne veulent pas payer un abonnement, je pense que viki doit prendre en compte l'âge de ses utilisateurs !
UU
Undefined U.
It is a little to soon for Viki Rakuten…
It is a little to soon for Viki Rakuten to even think they can charge premium customers to pay to watch a movie they have release.
They are still lacking in getting there new shows up and running with subtitles. And would it be so bad considering the money you collect from your customers to hire professional to do your subtitles. I really do not believe in the Qin area they had quotes such as he threw me underneath the bus. They didn't know what a bus was. And yet this is what we pay for plus misspelling of words. Your quality and professionalism of the movies and TV shows you put out has not gotten better at all. This is why I chose two stars and I feel I am being generous at that.
FL
flyingangel
VIKI PASS WASTE
I have viki pass. I've been using viki ratuken for over 2 years now and I got viki pass last year. I paid EACH month for viki pass standard. It takes 2 DAYS for them to put subtitles on when it should take a few hours. This is atrocious. Illegal streaming websites put subtitles on within 4-5 hours of its release? I honestly wasted my money!
YF
Yi F.
VIKI: Poorly Managed/Poor Server Stability/Unreliable Subs/Poor Customer Service
Viki always a horrible service, their customer service nothing more than stall device, they nice & tell you do this & that yet know it not work. On nearly all show I try watch it not have or lack sub title throughout show. One of greatest issues is fact they rely on volunteer & viewer add sub title, which most do 3 or 4 episodes of maybe two shows then quit, & leave rest without subtitle, then falsely mark as Subtitled. Their server go down more that any other commercial server in a month than most do in 4-6 month. I watch Netflix, Hulu, play Xbox, PS4, Prime Video and many other tv app, none them go down near way viki do. They drop support for many device & gain support to other device like their fish for new customer like they afraid they go out business. When server they have up which rare to me, they have extremely amount of LAG even when viewer internet high speed. This leg of company they have need to be shut down or redesigned, re-managed by someone who actually care about product, customer service, upkeeping & maintenance of server farm, which currently not have, & all that said, I rate 1-STAR, I rate 0-STAR but they not allow.