Rakuten VikiReviews of viki.com

Rakuten Viki is nothing more than a 3rd rate advertising platform this is my 14 year old daughters opinion. I timed 3-4 pop up adverts every 7 minutes is rakutens way of driving viewers towards paying. Many countries have now banned this type of subliminal advertising therefor rakuten would be well advised to cease this practice.

I am a premium customer, but I plan to cancel before my next renewal. It is a total waste of money. First there is a wait period for subtitles to be added- which may take days. Second, Viki relies on volunteers to add subtitles that may or may not be accurate. So, why is there a fee? Third, except for not having to watch commercials, there is no difference between paid and free subscribers. After the two shows I'm watching end, I don't plan to visit Viki again. How I wish Netflix would purchase rights to the webtoons, since it is more reliable and not as frustrating to watch as Viki.

I’m paying monthly to watch dramas on Viki and time and time again, there’s no subtitles on the dramas that are supposedly “On Air”. I have made my complaint before and others too but nothing has been done. This is not acceptable since we are paying to watch and how can we watch when there’s no subtitles.

I started watching Young Lady and Gentleman. Why aren’t there any English sub titles after episode four. Please peng the subtitles for the next episodes. Thank you

Viki has a nice catalogue of videos, but... The quality is pretty bad, even when selecting the highest quality standard, which is just HD. Their videos suffer from banding and poor image quality for some reason, as if the videos are heavily compressed. The community also, is pretty atrocious... However I won't go into detail about that.

Awful Company. My sister paid $99 and I still got ads during the programs. Customer Service is terrible. I tried to help her, but they cannot fix anything and their "help" webpage is confusing. The more I read about this company, the more I see it as a scammer. Avoid Viki, better yet avoid Rakuten.

J'ai renouvelé mon abonnement Viki basic il y'a 3 mois seulement, Viki a supprimé le forfait basic il y'a un mois. Maintenant je n'ai plus accès à aucune nouvelle série complète sans devoir migrer vers le forfait standard. A aucun moment Viki ne m'a informée de la suppression de mon type de forfait. Aucun mail reçu. Pas de communication client. Je me retrouve maintenant avec un abonnement renouvelé qui donne accès à rien. Je déconseille Viki dont les conditions commerciales ne respectent pas le client.

Never click even the 7 day free trial. I tried it and been charge $99 on the 7th day and when i send email to custumer service i received email that they dont refund. Not a good company. No phone custumer service. Not recommending.