Finding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. Your dedicated matchmaker draws on our internal database of vetted singles and an active scout network, then handles the searching, screening, and scheduling. You see detailed profiles and photos before meeting anyone. No blind dates. No surprises. Since 2009 we've created 11,000+ relationships, with 82% of clients meeting someone special within 90 days. You approve every match. We handle everything else.
VIDA Select (vidaselect.com) has 457 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
vidaselect.com
Website
vidaselect.com
Category
Adult Entertainment
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I had a very positive experience with Vida. Melissa J was my point person and was really great. To make this service successful you do need to get involved to inject your personality, so It was more of a collaboration than expected. However, at the end of the day, things worked out, and I feel much better about my profiles than before signing up.
Response from VIDA SelectJul 22, 2023
Hi James,
Thank you so much for this lovely review. It’s truly been my pleasure helping you navigate the world of online dating. I’ll miss our calls but knowing that you feel much better about your profiles now than before signing up makes me really happy. I wish you all the best in your dating endeavors and I have no doubt that Lucia’s picked up some tips on being the best wing-pup a guy could ask for 😊 Melissa
JV
Joanne V.
VIDA is a great start for my future
VIDA has been very helping getting a poor girl that has never done online dating and didn’t even know where to start or even if I really wanted to start. Thank you Melissa. You were so easy to work with and made my experience very positive to where I have the confidence to continue carrying the torch you started.
Response from VIDA SelectJul 20, 2023
Hi Jojo, thank you so much for the positive review! It was so lovely working with and getting to know you. Being a part of building your confidence as you venture into the online dating world means so much to me and the team and I have no doubt you’ll find that special person. 💜 Melissa
JE
Jen
Good service
I was a customer of VIDA for 5 month.
At first I was with a matchmaker who hasn't worked out for me but than switched to matchmaker Nordika. She was really attentive, always had the time to listen to me and gave very useful advice. I had a very positive experience with her.
Also, I find that the writer did a good job at representing me, and writing things similar to what I could have written but in a way that it gets dates.
Overall, it's a good service and definitally worth a shot for people who are struggling to get real life dates through the dating apps or just don't have the time to spend hours on the apps typing messages.
Response from VIDA SelectJul 13, 2023
Thank you so much for leaving us this review Jen! Really appreciate it. It was such a pleasure working with you. I am going to miss our catch-up calls. Wishing you all the best for the future and in your journey to finding love. Please stay in touch 🙂 Nordika
RM
ROBIN M.
Simmy and ViDA are incredible!
What a wonderful service I found in ViDA. It does take a few weeks to set up and get going, but Simmy, my matchmaker, made it easy! She was professional n all communications during setup and in the online communications, as well as being a lovely human being. After just a few months of some serious dating, I’m happy to report that I have met my perfect match. I more than highly recommend ViDA. Ladies, get ready to date like a champion… because VIDA will help you narrow down and find your soulmate!!! You may have a ton of dates… but if you stick with your priorities of what is important, you will meet him!
Response from VIDA SelectJul 12, 2023
Robin, it's been an absolute privilege and a pleasure to have been with you on your dating journey. I cannot express how wonderful it's been to work with someone with such an amazingly positive outlook on everything! I wish you the very best success not just in your new relationship, but in all your future endeavors! -Simmy
SC
Satisfied C.
Great Customer Service
I did not have the greatest experience with this company initially. It initially felt like a waste of money. There was a lot of misinformation in my situation. When I spoke with sales, I was told my service would start after my online profiles were created and that was not accurate. It took almost 3 weeks to setup my profile which means I got 1 week of actual services. I also was not initially told I would need to pay for premium subscriptions to multiple dating apps so that was even more money I had to pay for them to "go live". The writing to my matches felt generic. My matchmaker Celia was kind a patient but she was only one part of the process.
In response to Celia's comments:
I was never told that my time started at my initial contact with the matchmaker. Also, 2 of the 3 platforms chosen were free but I was told the ONLY way the team could work on them was if I paid to upgrade.
The good news is, Rosalia reached out to me regarding the misinformation I received and immediately offered a solution. She is also doing further investigation to determine where the communication issues occurred. It didn't work out for me because of the misinformation but hopefully it will for you! Just know up front that your "clock" starts with your profile creation and it is HIGHLY recommended that you obtain premium memberships on dating sites that are offered for free. Also note, some dating sites require a subscription before you can even start using them. Do your research and you will likely have a better experience!
Response from VIDA SelectJul 13, 2023
Your matchmaker Celia here! I'm sorry to hear about your concerns with the service. Customer satisfaction is of utmost importance to us and we value your feedback as it helps us continually improve.
As discussed during the onboarding process, optimizing your online presence typically takes around 7 to 10 days. Your setup, which was slightly outside this timeline, involved some additional deliberation on the selection of platforms. However, you received two full weeks of live matching and messaging service (between 06/18 and 07/02), not just one.
We are very transparent about this first month being crucial to setting you up for success, and that’s why we generally recommend a minimum of two months of active service. As Calvin told you, just as he does every client, service begins with your kick-off call with your matchmaker. The first month is heavily devoted to crafting your profiles and optimizing your photo lineup in order to be able to attract the kind of matches you’re looking for. Then, during the second month, we are able to focus solely on making those connections. I understand that in your case you signed up only intending to use the service for one month, and I was happy to be able to deliver you a date opportunity within that time frame.
I’m disappointed to see you still felt there was an issue with “misinformation,” as we had several calls where I explained how the premium subscriptions on the dating apps work. While I understand you felt it was not explained adequately during your initial call, it is an aspect of the service that is very clearly spelled out in our simple 2-page service agreement every client signs prior to starting.
Clients are responsible for any platform fees, and while we can recommend non-paid platforms, we often suggest paid platforms as they offer an additional level of screening. This typically leads to higher-quality matches as people who are willing to pay for a platform tend to be more serious about their search. In your case, we used a combination of both, only utilizing one platform that requires a paid subscription.
I wish you had been more direct about not liking the tone and style of the writing! As you know, for the profiles we have an editing process that allows you to provide feedback, suggestions, comments, etc. to ensure they are a genuine representation. And while you did make a few edits, overall you seemed satisfied with the final product. You even commented “I like it!” on one of the suggested intro options, and wrote, “This is perfect!” when you approved the final drafts. And if you were concerned that the messages sent on your behalf sounded “robotic and nothing like you”, your writer would have been happy to tweak the approach to be a more authentic representation of your style. I double checked our correspondence and I don’t see any feedback from you regarding this at the time. Of course, I can’t fix a problem I don’t know about!
VIDA Select has helped thousands and thousands of singles find their ideal partners since 2009, but as with any matchmaking service, it’s not the perfect fit for every client. While negative reviews are thankfully few and far between, as 99% of our clients get dates and 78% of our clients meet someone special after just 3 months of service, there are actually a few negative reviews right here on Trustpilot. The vast majority of our clients leave happy, and I’m so sorry that you weren’t one of them.
Best,
Celia
JL
Joël D V.
Excellent Customer Experience and Results
I was hesitant to try VIDA because I had a bad experience with a similar service, but VIDA went above and beyond what I expected. Their staff is respectful and hyper responsive, they listened to my feedback and adjusted their service accordingly, and they were kind and friendly. My direct Matchmaker (Nordika) was basically my best friend.
Something to be aware of is that it does take about a month to build momentum with this service before results start happening. At first, I was underwhelmed by how many dates I was going on, but I two months in I ended up having to tell my Matchmaker to stop actively looking for new dates because I was going on more than I felt comfortable with.
Response from VIDA SelectJul 4, 2023
We are thrilled to hear that you are happy with our service Joël! Thank you for being such an Amazing client to work with and for leaving this review 🙂 Really appreciate it. - Nordika
SK
Stephie K.
Matchmaking dreams
I had a great experience with Nabeelah Adams, my matchmaker! She was very communicative and I enjoyed her understanding who I was and what I am looking for! VIDA Select is a comprehensive service that really makes a business of going out of business with quality matches that I might now have given a second chance. Thank you!
Response from VIDA SelectJun 29, 2023
Thank you for the kind words, Stephie. You are just such a good human and have the best, most positive vibes! I wish you all the best, you deserve a GREAT love story ❤️ Nabeelah
MY
Miriam Y.
Highly recommend.
Donna was a pleasure to work with. She really listened to what I was looking for and was supportive when I wanted to waiver from what I was really looking for. Her team was responsive and reached out when they weren’t sure what made sense to do. I had been overwhelmed with online dating but now I feel more comfortable in preceding with the process on my own. They improved my profile and my confidence. i have a very demanding job and the team doing the heavy lifting was well worth it for me.
Response from VIDA SelectJun 27, 2023
Miriam, thank you for your kind words! It has been an absolute pleasure working with you throughout your VIDA journey. I wish you all the best on your future dating endeavors ❤️ Donna
