ViasatReviews of viasat.com

Charged for installing, when I was clearly told there would be NO CHARGE for install.

Day after installation we had problems streaming on Prime. There was no access to programs for about 4 hours. Attempts to contact the installer were ignored. We now have access but it takes an inordinate amount of time to start streaming.

The young man that assisted me was very courteous, and was very helpful. In no time he had my issue worked out.

My bill went from 87.63 to 145.69 to add unlimited hy speed internet to my account. I know people that are paying 55.00 a month for unlimited hy speed internet. It is time to start shopping for a new internet provider. Hughes, Starlink maybe?

The install went me very well, the gentleman that put the equipment in our house was very professional and knowledgeable.

Install went fine. But the system went down after about 2 weeks and I had to call a rep to come out to fix it. He informed me that none of the equipment is new. He had to replace everything but the coax cable to get it working again. It also loses signal everytime a moderate to sever T-storm moves over

I made an appointment for a serviceman to be at my house between 8 and 11 am. By 11:30 no one had shown or called to reschedule, so I called asking that the serviceman give me a call with with an updated time. I did not hear anything else until 3:30 when someone called saying that it would be 2 or 3 more hours. About 5 the serviceman called saying it would be another 20 minutes or so, I don't have an exact time when the serviceman made it to my house, I guess around 6. I don't appreciate having my time wasted. couldn't I be given a phone call to explain the delay and when an accurate arrival time be provided so I could do the things I wanted to do and not have a whole day wasted sitting around the house.

Speed comes and goes. Ranges from .9 mbps to 67 mbps. At least my cell tower internet was a solid 12 most always