ViasatReviews of viasat.com

Installing was quick the service itself is absolutely awful we are paying for up to 150 mbps and I understand that speed may fluctuate but 4 mbps at any given time but never any more is absolutely ridiculous

The technician kept in contact regarding their time of arrival. Made sure the service was working before leaving the site.

Junk internet they will lie to you

The Technician was prompt and very curtious . He fully explained the install and how it works.The whole installation took less than 2hours. Would recommend

It works good i like that

I lost my signal in an ice storm and it was out for about 2-3 hours!

Excellent service, very good! Gabriel was courteous, knowledgeable and friendly. We like his professionalism very much. Valuable employee! He took care of the problem and everything is working great. Thank you

Due to ongoing extremely low service performance and long-term, egregious lack of value for the cost, I recently made multiple calls and spoke with both your CSR's and Tech Support regarding renewing my $30.00 a month discount. I had recently been forced to pay $107.77 in October instead of my usual $77.77 and that's a significant financial hardship for me. Although the initial contacts refused to renew my discount, I eventually reached a Supervisor in Tech Support who not only renewed my $30.00 per month discount for one year but also applied a $30.00 credit to make up for the higher bill . He specifically said my next bill, for November 2025, would be reduced to $47.77 only now that has not happened. I called again to discuss that promise and was continuously badgered by one of your CSR's who kept pretending he saw only the rejection conversations, not the more recent resolution. I will not tolerate being lied to or gaslighted as if the conversation I know happened did not happen. You WILL apply the one-time $30.00 credit and the ongoing $30.00 a month credit or I will file official complaint with the FTC, FCC, and BBB.