Martha
No tech
No tech, no appt, no call back., no follow up.

Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
Excellent

Internet & Software · San Francisco, California
Excellent

Internet & Software · San Francisco, California
Excellent
747 approved reviews, newest moderated first
Martha
No tech, no appt, no call back., no follow up.
Andreu
Empresa distribuidora de 'internet vía satélite rural' pésima. Nefasto servicio y pésimo servicio al cliente. Antes de contratarlos, opten por STARLINK. Desde que disponemos de starlink 380mb/s y viasat 30mb/s. No instalen viasat! Se arrepentirán.
Jennifer H.
Today we call to have them sent the box or have someone come you to the house and get the internet.The lady that I talk to keep telling that I have to wait until next mouth before that would happen.They don't have good customer sever at all.Where we live we need to watch every thing on line and by the tenth of the mouth we are out.We would have to by more time for the internet
Mary M S.
I am satisfied with the service. There is one thing I feel strongly about. You should not have to pay additional fees to change due date of monthly payments. I requested due date change several months ago and was surprised that the change would cost $30.00. I have never had any requests from other creditors for changing payment date.
Kaleb M.
Absolutely terrible. 130$ a month for wifi that barely runs YouTube and Netflix. It took 19 hours to download a 40gb game. If you want reliable wifi DONT USE VIASAT
Susan
Service in Alaska is terrible!
M P.
5 year Viasat customer. In the beginning reception service was okay (i.e. passable) and customer service was fair. Over time, the reception became awful and customer service terrible. DO NOT USE Viasat.
Marco C.
Mi è stata rimossa la vettura ma il'App del servizio di geolocalizzazione mi indicava che l'auto era ancora nel posto dove l'avevo parcheggiata la mattina ma in realtà era stata portata via in un deposito auto senza che, peraltro, mi arrivasse alcun avviso sul cellulare sullo spostamento del mio veicolo. Ho chiamato l'assistenza per capire come rintracciare la vettura ma non rispondeva nessuno. Ho fatto prima io chiedendo in giro quale era la società che recuperava le vetture in quella zona e rientrare in possesso del mezzo. Pago un servizio che quando hai bisogno non serve. Posso farne a meno a questo punto.