VetRxDirect.Pharmacy is a fully licensed and accredited online pet pharmacy specializing in fast delivery of medications and premium veterinary supplements for dogs and cats. Use our online pet pharmacy to select the best medications and supplements based on the recommendations of your pet's veterinarian and VetRxDirect will take it from there.
VetRxDirect Pet Pharmacy (vetrxdirect.com) has 3,128 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
vetrxdirect.com
Website
vetrxdirect.com
Category
Animal Health
Location
Coralville, Iowa
Listed on Five Star Index
2026
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The company replied to 2% of reviews.
Latest
Most recent review: October 2026.
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I had a cat was diagnosed hyperthyroidism so I got the transdermal cream from them, each time it was different, something was not right with the dosage she would get sick and her symptoms would come back after using this a year I wised up and found a local compound pharmacy and in two months she hasn't been sick once so I know it was the cream they were sending, also they would never send in the right package for the cream it cannot be too hot or too cold or it's ruined several packages were ruined.
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Gary S.
Great caring service
Great caring service! Gabby was terrific! Pricing is super!
DP
DP
Excellent service
Excellent prices, outstanding customer service.. always a fast and helpful response.
SH
Sandy Holdcraft B.
Impressive Experience!
I was very impressed with the entire experience I had with VetRxDirect. They had difficulty getting a prescription from my vet but were persistent and got the job done. The bottle of eye drops I needed for my dog cost me $20 at my vet (and her prices are the cheapest in the Dallas area) and thru this company they were $7. A huge saving! Even with shipping, I paid less for 2 bottles of eye drops than I would have for one bottle at my vets! WOW! Delivery was quick and I am one happy customer. Keep up the good work VetRxDirect! I will be using your company in the future!
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Rachel S.
I used to pay $160 a month for my dogs…
I used to pay $160 a month for my dogs medication until I found this site. I now get two months worth of medication for less than what I used to pay for a months. They kept in contact with me about my orders if the vet wouldn't send the ok, and are very friendly. I definitely recommend this site for your pets needs!
BS
Bob S.
VetRxDirect worked with me and my vet…
VetRxDirect worked with me and my vet to make a timely and cost-saving substitution on a prescribed maintenance med for my 13 y/o male yellow Lab. The dog and I appreciate VetRxDirect's prompt, courteous, helpful handling of this matter, just the latest in an always smooth order process with VetRxDirect. Woof! Thank you.
AN
Annette
My oldest dog has epilepsy and we get…
My oldest dog has epilepsy and we get his prescription medication (Zonisamide) from VetRx. Customer service is excellent and I can always count on VetRx to get his medication to me within a few days after I order it. They check with the neurologist vet when he needs refills. Te price is better than any of the local pharmacies.
We've been getting his meds here for over a year and we've never experienced any problems.
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REBECCA
Horrible customer service
Their vet database is incorrect and, instead of picking up the phone and calling me, they sent me email after email asking me to correct a problem... except I have the correct information - their database is wrong! Extremely poor customer service and glitchy website.
Response from VetRxDirect Pet PharmacyApr 18, 2018
Our vet database is built by customers, and it has been building for over ten years. There are, for example, vets listed at clinics that they no longer work for. However, these entries are linked to filed prescription information for other dogs and cats, and we cannot remove them. There are also many clinics with multiple locations. We rely on our customers to know and check the vet name, the clinic name, and the clinic address when they place their order. If a customer makes a mistake in selecting their veterinarian or clinic, we send them an email requesting that they update their account to the correct vet and asking that they let us know when that has been done so we can update the order and request a prescription from the appropriate clinic.
If a customer emails us their vet information, we will ask them again to update their clinic on their own. We can correct veterinarian information on a customer's behalf, but we have to enter his or her account to do so. We prefer not to do this for payment security reasons. Still, if a customer lets us know that they are unable to update the vet after trying to do so, our pharmacy technicians will enter the account to assist them.
We know that customers do not always find it easy to select their vet, clinic, and clinic location in our database due to some of these older entries, and we are and have been working on how to make this process easier. This takes time, though, and we still need customers to help us as much as they can to check that the information is correct and let us know exactly what is going wrong if we communicate to them that the clinic in the order may be incorrect. We know that this can be inconvenient for customers, and can increase the time it takes to get a prescription. We really do care about the pets we send medications to, and we are always sorry when there is a delay.
