VETiONXReviews of vetionx.com

Response from VETiONXJun 16, 2017

We are terribly sorry for the confusion of what our product is. On the website is does state, "Safe, Natural Blood Sugar Imbalance Symptom Relief for Dogs & Puppies". Dia-Ionx is intended to help relieve a wide spectrum of symptoms commonly associated with a blood sugar imbalance, but not an insulin replacement. You are able to give our product along with the prescribed insulin treatment, but our product is not intended to regulate the blood sugar levels as the insulin would. It is not at all advertised anywhere on our website that Dia-Ionx is an alternative to insulin. So, again we do apologize for the confusion. In regard to the shipping, unfortunately, it is part of our return policy that the customer is responsible for return shipping. A full refund of the product price (less shipping) will be issued if all purchased product, even an empty bottle, is returned. As soon as your returned package has arrived, we will process your refund as quickly as possible. Sincerely, Vetionx Customer Service Team

Response from VETiONXJun 6, 2017

We are sorry to hear that Bella has not yet responded to the product. Since each pet is different, the timing for relief will vary. Our products are homeopathic and can take time to build up in the system before the body can begin responding effectively, which is why we do encourage customers to try our products for a minimum of 30 days and give the product as directed. We do show that this is a recent purchase and it could be that it just has not been long enough. We do hope that you continue to give Bella Promaxol and please feel free to contact our call center directly with any product or usage questions as we would be happy to assist you. Sincerely, Vetionx Customer Service Team