Pet CreativesReviews of petcreatives.com

I have never been so embarrassed by a customized product or with customer support. This company has so many contradictions from their refund policy on their Etsy page versus what they told me when I reached out to the seller and what they have on their actual business webpage. Requested a refund once I realize that the first mock up was not going to look like my dog. They denied me. Now I have a product that number one looks nothing like the mock up. number two doesn’t even match the other product. Number three isn’t even the right stuff that I ordered, embroidery on the wrong part of the backpack not even the correct bag. If I could how my photo you would literally laugh at the quality of the work that I paid for.

never received the item in order refused to refund total scam

I ordered a fleece blanket for my son for Christmas in late thank you very muchOctober. Unfortunately, I didn’t open it until December when I was wrapping it. The picture quality was good but the name was wrong. I emailed the company they told me to send a picture which I did and I never heard back from customer service . The phone number attached to the website calls never go through. BUYER BEWARE!!

It took me weeks to get any valid response to my questions around when I would receive my order and it's tracking information. I had to go via PayPal in the end and finally got the correct tracking number. It arrived today... Absolutely awful. I believed, from the website information that the rug would be woven in wool/fabric. How wrong I was. It looks like it has been printed on. Bits of colour are missing and as I had my black and white tuxedo cat made, it is VERY obvious. It was supposed to be a birthday gift for my son, however it's so cheap and tatty looking, there's no way I can possibly give it to him as a present.

Says from US but posted from China. Total con. Nothing at all like described. Looks like a cartoon. Simple printed on top of very cheap rug and poor quality. No refunds are offered and no where to leave them a review. Total rip

Don’t buy from these you order a canvas but you have to out it together on some cheap flimsy bits off wood they send you with bits missing this is not what I ordered but won’t refund so have gone to my bank

Ordered a tufted carpet rug of my dog. Received a printed velvety rug. Not worth the money. Very disappointed customer. Seems that all negative reviews are removed from their adverts so wasn't aware before I ordered my rug.

If I could put zero stars I would. Ordered a hand crafted tufted rug off my dog and when it came it was a cheap printed rug. After messaging them I was to return it to get a refund and show proof off tracking number which I did and sent it to the address THEY said and now they have the so called rug and I’m not getting a refund . They are thieves got rug back and I’m out off pocket. AVOID AT ALL COSTS. Cheap Chinese rubbish