VeteranstitchReviews of veteranstitch.com

I received my order in about three weeks. Quality was ok but the word “Retired” was missing from the cap bill. I notified Veteran Stitch and customer service said they would get right on it and get it to me with the added wording on the bill. Numerous emails and a customer service ticket over several months failed to get this resolved. Apparently they are ok with very poor customer service after failed quality controls. Would never order again. Don’t make promises you never intend to keep.

Ordered hats nearly two months ago. I have sent multiple emails with zero response. Trusted him as a Veteran, I am very disappointed!

The quality onf the hat was below par. The logo on front was not readable, the front logo was crooked and the name was on the side not the back. I will not order again nor recommend anyone to buy your product.

The hat arrived and it is beautiful and of high quality. However there is one problem it is not how I ordered it the years of service for my 93 year old Father should have been 1951-1955 the hat read 1972-1975. It’s now been three weeks. I’ve put in two support tickets and one customer support email and haven’t heard anything from the company until this request for a review.

I liked the idea of embroidery but my Vietnam came out crooked. Plus I thought I was getting the gold stuff on the bill plus the word Veteran. Nope, didn't.

I love what Veteran Stitch is doing and I love the variety of products. Three of the four-custom stitched hats that I purchased look great. Not fully satisfied with the "red" hat. The color is a lot lighter than I anticipated. Although I haven't worn the red hat, I can tell you that the dye for the blue hat comes off on your head and fingers. I would buy again.

My husband loved the hat. It took awhile to get, but it did get here before Christmas. My only negative about the hat is that the front patch was ironed on and the heat was too hot and it melted the patch threads.

You sent me 2 caps that were messed up. You responded you would make it right and haven’t heard anything from you since! I see on FB your under different names now. I would not trust this company, Do not buy from!!!