VeteranstitchReviews of veteranstitch.com

Embroidery of unit symbol poor. Stitching on bottom rim of hat left a bulge. Poor qulaity.

I opened 4 customer service tickets concerning incorrect embroidery and have not received any response.

I ordered and received the hat, however, it took quite a long time to get here and instead of saying NAVY, it was emblazoned with ARMY. I have sent a couple of e-mails in hopes of getting it replaced /exchanged or even reimbursed, so far no response. I thought the price was fair, I think the quality of the product was good for the price, but apparently there is no quality assurance in the place if they are letting products leave embroidered wrong.

Item is not the same quality as you will see pictured in advertisements, especially the emblems. Wish I could upload a picture to show what quality was received.

I received my order in about three weeks. Quality was ok but the word “Retired” was missing from the cap bill. I notified Veteran Stitch and customer service said they would get right on it and get it to me with the added wording on the bill. Numerous emails and a customer service ticket over several months failed to get this resolved. Apparently they are ok with very poor customer service after failed quality controls. Would never order again. Don’t make promises you never intend to keep.

Dear veteran stitch, I finally received my T-shirt Order# VIN-5942 and it looks great. The only problem is it’s a size too small. Apparently it is a large T-shirt with a XL sticker. I need a true XL. Is there anything we can do about it? Sincerely , Eric C. Bishop, SSG (Ret.) USA. XL IMG_2414.jpg

can't really leave a review because I have not received the vest I had ordered over a month ago. I checked my order and tracking and saw that my address had been changed to some other address, Still waiting to find out if my vest will ever get to me or if I have to go another route for it

Never received hat