VeteranstitchReviews of veteranstitch.com

I liked the idea of embroidery but my Vietnam came out crooked. Plus I thought I was getting the gold stuff on the bill plus the word Veteran. Nope, didn't.

I am disappointed with the overall quality of the product. The embroidery is crooked in some spots at metal closure clip and adjustment is not user friencly.

I've made two hat purchases from VeteranStitch. The customized stitching is high quality with clarity and detail. The first hat had the wrong badge (Master vice Senior Level) stitched on it. When I brought it to Danny's attention, I received a 50% discount on next purchase, not a corrected hat. Before I received my first hat, I ordered hats for a couple of AF buddies. Quality excellent. Good looking hats. It just took a LONG time to receive. My order sat, waiting for "carrier pickup" for 17 days! Multiple emails failed to get a response as to why it was not being pickup. Only after a comment posted on FaceBook did I get a response and amazingly my order was in the USPS system the next day. I admire the concept VeteranStitch is trying to accomplish and wish them the best. Highly recommend they improve their shipping process and implement a more responsive customer service function to include a phone number vice only email communication.

The hat is great looking. Good design. But, the front center stitched seam is so big and high it left a red spot on my forehead after just an hour of wearing it. I'm having to make my own sweatband inside the front of the hat to pad the seam so that I can wear it.

My cap took way to long to reach me. The cap itself was thin and flimsy but the stitching was excellent. The updates were excellent. Overall not a bad cap.

The hat is "ok" but I was disappointed that it didn't match the picture on the page that I ordered from. Would have liked it better like the original.