JRod
Branch of service corrected
I just want to say Thank you for sending me the cap with the corrected branch of service from Navy to Air Force. I am now a happy customer.

VeteranStitch is a veteran-owned company that sells embroidered hats with uniquely designed insignias honoring our military heroes. We're committed to providing high-quality products and excellent customer service, and we hope to bring pride and recognition into the lives of all who shop with us. Our mission is to make it easy for veterans to showcase their service through beautiful and inspiring designs.We want to help people embrace and celebrate their military journey, and we believe that our products can play a big role in accomplishing that goal. Thank you for considering us!
Veteranstitch (veteranstitch.com) has 95 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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JRod
I just want to say Thank you for sending me the cap with the corrected branch of service from Navy to Air Force. I am now a happy customer.
Renee B.
If I could do zero stars I would. I ordered three hats for my father who served 26 years in the Marine Corps. Not only did the hats come over a month after being ordered and having the delivery date change numerous times without notification, but when they did arrive the quality was terrible! The lettering was illegible, the diamond inside of the rank was crooked and unrecognizable, and the lettering was crooked. Even the standard “United States Marine Corps” lettering was jubbled and illegible. I notified my credit card company to dispute the charge prior to receiving the hats because the company gave me the runaround about not knowing what was happening due to a delay in customs (even though the shipping label they created said it was coming out of Jacksonville, FL). When I asked for a refund because the quality of the hats was poor and did not match what they said it would look like, they doubled down that it did and made excuses. Even the quality of the hat is poor. I would highly suggest no one purchase a hat from this company ever again.
Deathstriper D.
can't really leave a review because I have not received the vest I had ordered over a month ago. I checked my order and tracking and saw that my address had been changed to some other address, Still waiting to find out if my vest will ever get to me or if I have to go another route for it
Richard L.
Quality products!
Joe B.
Ordered and received a motorcycle vest ("cut"), to commensurate my 20 years of service in the U.S. Air Force. Great quality, with superior stitching...can't say enough great things about it. Many have asked where I got it, and I'm always proud to refer them to your website.
Response from VeteranstitchOct 8, 2025
Thank you so much for your incredible 20 years of service and for trusting us to craft your vest. We’re honored to know it represents your Air Force legacy with pride. Hearing that you’re proud to refer others means the world to our team — every stitch is made to honor stories like yours. Wear it with pride, and thank you again for being part of the VeteranStitch family. 🇺🇸
customer
Still waiting for my hat since August! The ad makes one think this is an American company but it is somewhere in Asia. Didn’t take long to take my payment!
Response from VeteranstitchOct 8, 2025
Hi there, Sorry you’ve been waiting that long — that’s not acceptable, and we understand your frustration. Please email us at 📩 [email protected] with your order number so we can track it down and make this right ASAP. To clarify: ✅ We are a veteran-run company, and all orders are shipped from our hub in Dallas, TX. ✅ Embroidery is done by our trusted team in Vietnam — not China — to keep prices reasonable while offering full customization. ✅ We offer a lifetime stitch guarantee, and we absolutely stand behind our product and service. We may not be perfect, but we are not hiding. We’re here to fix it. 🫡 — The VeteranStitch Team 🇺🇸
paul C.
I ORDERED A USMC HAT AND THEY MISPELLED MARINE THEY SENT A REPLACEMENT WITH THE SAME MISTAKE AND A NEW REDISIGNED HAT WAS PROMISED OVER 3 WEEKS AGO AND NOTHING NO COMMUNICATION NO QUALITY CONTROL HOW CAN A VETERAN OWNED COMPANY MISPELL MARINE
Response from VeteranstitchOct 8, 2025
Hi there, We completely understand how upsetting that is — and we take full responsibility. There’s no excuse for “MARINE” being misspelled, not once, but twice. That’s a failure on our part, and we’re truly sorry — especially as a brand built to honor Marines, not disrespect them. Your redesigned hat should’ve been in your hands by now, and the lack of follow-up communication is on us. Please email us again at 📩 [email protected] with your order number — we’ll personally prioritize your fix and ensure it’s right this time. We’re veteran-run, but we’re also human — and we’ll make this right, guaranteed. 🫡 — The VeteranStitch Team 🇺🇸
John C.
Never received hat
Response from VeteranstitchOct 8, 2025
I’m really sorry to hear that your hat hasn’t arrived yet. Please reach out to us at [email protected] with your order number so we can look into this right away and make it right for you.