Richard J.
The response was immediate to my query…
The response was immediate to my query and I will await my bank processing. I am however a little disappointed that the subscription was taken despite my cancellation.
Response from VestigeeSep 14, 2026
Hello, Thank you for your review. We are glad to hear that our team was able to respond to your query immediately regarding your refund. We take note of your comment regarding the subscription cancellation process. We are constantly working to ensure our systems reflect these changes accurately and apologize for any disappointment this caused. We are pleased that this is now being resolved with your bank. Thank you for choosing Vestigee to explore your family history. Lily, Customer support manager