VertigovinylReviews of vertigovinyl.com

I've emailed several times trying to find out why my order wasn't being shipped as it was well past the shipping date, and right when I ask to cancel the order and get my money back they mark my order as shipped. It's been 5 days, and USPS still hasn't received the vinyl from them. They marked it as shipped simply so I couldn't cancel and still have not replied to me thru email or social media (it's been 2 weeks). They also deleted comments I made on their tiktok account calling them out for it. Very scummy and not excused by being a "small business"

I ordered a vinyl that is by far my favorite so far. I was a bit nervous because it didn’t ship out for a few days but it will dont worry. It states clearly on their site your order will be shipped at the end of the month it was placed. It makes since because I’m sure thousands of orders come through. Nonetheless these guys are legit and I’m very happy and will be buying much more from vertigo in the future! Customer service is also excellent if you call them and they are very kind. Thank you!

Great company. I’ve bought a few times from them and every time parcels have reached to me in great conditions. Customer service’s also very good if you have any issues.

Shipped in about a week, but they warned me beforehand it would be so!! Quick responsive team, Eveything went perfectly woohooo!!

My order that I placed six weeks ago is still an absolute no show, even after politely contacting customer service about this twice, to no response. Although I understand this is an American based company who has to - in my case - ship to the UK … this was an exclusive drop where both vinyls came to over £50 each, so to have given them this much money, and not only have nothing to show for it, but also no idea where my vinyls even are or what’s even happening with them … all this time later … it’s incredibly disheartening. It doesn’t help seeing other reviews where people talk about receiving their records three months late and broken on arrival. I really hope this isn’t how my case turns out, especially as Natural Born Losers is an album of great sentimental importance to me. I’ll try getting in touch again with fingers crossed that there may be help this time, but yeah … just really disappointing so far. If this is resolved I’ll take my review down, but it’s certainly discouraged me from buying from them again in the future.

Scam, bootleg

Worst shop of my life! Uses AI to communicate with customers and is not able to correct a mistake they unfortunately made…so I didn’t even get the products! They stopped answering me for about a month now regarding the issue and I did not get my money (over 130$) back. I’m really sad and I just can’t recommend enough: buy at your local vinyl store!!!

quick delivery to the UK, records came in perfect condition