VertigovinylReviews of vertigovinyl.com

Ordered a large pre-order bundle of multiple different vinyls and CDs. The vinyls arrived in perfect condition, played beautifully, but the CDs were forgotten from the order and only shipped out after I sent an email about it. The whole order was delayed shipping by a month due to a manufacturing issue / miscommunication regarding one vinyl. They do not print the barcodes on the vinyl sleeves and instead keep them on a sticker on the protective sleeve provided with the vinyl — which is great in theory, but one vinyl I ordered did not come with a sticker, so I do not have any vinyl information or barcode with my vinyl. They also would not provide me with an image of the sticker for me to print off myself to put in the vinyl sleeve. Customer service was very friendly and helpful, and able to offer an $8 refund for the sticker mess up, however as a collector I am still very disappointed with this outcome. Whilst I haven’t played all the vinyls yet, the ones I have played have great sound quality, and so do the CDs.

Ordered a limited edition, cat-shaped vinyl for my daughter. I paid $26 for the item plus a similar amount to have it shipped – I'm in the UK; Vertigo Vinyl are in the US. Ordered in October 2025, vinyl release date was beginning of February 2026. I was super excited when I got a notification to say the vinyl had been shipped. We waited until the end of February and the package eventually arrived. The box the vinyl was posted in was intact despite almost a month of shipping. However, when I opened the box the sleeve of the vinyl was damaged. The vinyl itself is a 10" size and the cardboard sleeve is a 12" size. During the shipping, the vinyl has obviously slid and pierced the cardboard sleeve. I contacted Vertigo Vinyl and explained the sleeve was damaged and were they any spares they could send. They said they weren't and offered me an $8 refund, which I begrudingly accepted. This was bought as a collector's item and the value of it was obviously considerably reduced due to the damage. Beware ordering shaped vinyls like this from Vertigo Vinyl. Positives: the vinyl wasn't damaged and communication was timely. Unfortunately the damage to the sleeve and the paultry refund has left a bitter taste in my mouth.