VersaDeskReviews of versadesk.com

I had the opportunity to work with Louie Ortiz through the ordering process of Foundry Bench Corner Desk. He was great to work with, he was able to get the order sent to the warehouse to be pulled within 1 week of ordering. However, it was not mentioned that it was going to take 5 weeks to be processed through the warehouse then to be shipped. Shipping time was fine (10 days) as this was outside their control, rather the shipping company's responsibility. Overall, I'm satisfied with the quality of the desk so far. It seems to meet my needs for putting A/V equipment on for a classroom environment.

On January 29th, 2023 I purchased the PowerLift Corner Standing Desk along with accessories and a walk pad. Purchase came up to $2,680.69. Couple of days later I received an email from Versa Desk telling me "we are pulling your order 533238 right now!" On the 13th of March I received an email stating my items have shipped. My order had a hiccup and Eddie was awesome at listening to my concerns and helping make the order right. I've received my to replacement pieces and they are gorgeous. I'm back to being excited about my desk and all the things I purchased. Can't wait to use my desk this weekend.

Ms. Randi is a subject matter expert with your products. She could forecast my questions while I was thinking of them. A true professional and you all are blessed to have her on your staff.

The quality of this adjustable desktop is terrific. Having the electric riser makes adjusting very smooth. I wish I didn't wait this long to move to a standing desk. The company was very responsive when I inquired about shipping.

I wouldn’t recommend the adjustable desk to anyone. I ordered the L shaped desk as the website said it was in stock and ready to ship. Turns out it wasn’t in stock and took 8 weeks to receive it. After the desk was put together and set up in my office- one of the legs stopped working. That took another 3 weeks to replace.

Randi Moskowitz is very helpful when it comes to getting a quote for VersaDesk. I appreciate her quick response to my emails and kind assistance with the selection process.

I love the desk itself but also purchased the dual arm and realized it wasn't a good fit for me. Upon trying to return it I found out I would only be reimbursed for a small percentage of what I paid and there was no guarantee they would take it back; I would have to ship it in and hope for the best. I have all the pieces as it was never used but the hardware bags were opened. With having to pay the shipping as well I decided it wasn't worth it. Versa products are not cheap and I would've expected a customer service plan that works with their customer better than this.

The casters don’t fit my desk. They are the only ones you offer, so I guess the desks have been updated since I purchased the desk. When I realized that, I emailed to return them. Haven’t been able to reach anyone. It’s been over a month.