VersaDeskVersaDesk is the leader and original in Electric Sit- Stand Desk Solution products that specializes in innovative designs for your office, at home, at your work space, or for the hobbyist. Our designs are registered and patent pending. Being around since 2006 we have the experience in creating innovative and long-lasting office furniture. From urgent needs to specialized project requirements, you can be assured of the most professional, creative, personalized and prompt service in the industry.
VersaDesk (versadesk.com) has 698 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 91 reviews with 1 star · Clear filters
Dave
Order took 52 days for 5 magnetic power strips When they finally got here, they weren't even magnetic Called for RMA Support says they will email me RMA, still waiting...
Response from VersaDeskSep 17, 2026
We sincerely regret the extended delivery time and the issue with the power strips not being magnetic. We are also concerned about the delay in receiving your RMA. We are actively looking into this matter to ensure a swift resolution for you.
Kevin R.
My company has 2 Electric Standing Desk Converters and they both make a loud squeal when either raising or lowering. After trying WD40 on the moving parts, I had contacted VersaDesk 4 months ago for a solution. The customer service person requested a video example which they sent over to an engineer for review. Since then I have followed up several times with no response. We will be buying our desk risers elsewhere from here.
Response from VersaDeskSep 17, 2026
We appreciate you bringing this issue to our attention. We understand your frustration with the persistent squealing and the lack of follow-up regarding your service request. We are actively reviewing our internal processes to ensure such communication gaps are addressed and resolved promptly. We value your feedback as it helps us improve our products and customer support.
NIC D G.
ordered the foundry april 11th, its now june 3rd. Last email i recieved was 20 days ago stating that it was in the final inspection and packaging step. Still haven't gotten any tracking information. 2 emails sent, zero response
Response from VersaDeskJun 3, 2026
We appreciate you bringing this to our attention. We understand your frustration with the delay and lack of tracking information. We are actively looking into your order and will provide an update very soon.
Annoyed
Ordered a $1800 desk almost 3 weeks ago and have emailed and text multiple times to ask when it is going to ship and no response. Will probably have to contact cc company and have them reverse charges. They took my money but now not a peep from them since the day of ordering. Would not recommend!!!!!
Response from VersaDeskMay 22, 2026
We appreciate you sharing your experience. We are concerned to hear about the lack of communication regarding your order. We are actively looking into this matter to understand what happened and will reach out directly to resolve it. I will have our customer service team reach out immediately! Thank you for your patience
Bobby G.
HEED OTHER'S WARNINGS ABOUT THIS COMPANY I ordered this desk 1/7 with a quoted delivery date of 1/19 The package finally came weeks later. Halfway through building the desk it became apparent they had shipped TWO of the lefthand sides of the desk, and none of the righthand side - making it impossible to build the desk. Promises of overnighted parts, to no avail. I'm now 7 weeks since ordering and have a pile of useless aluminum and particleboard in my floor that's cost me $1600+ DON'T DO IT
Response from VersaDeskMar 17, 2026
We appreciate you bringing this to our attention. We're very sorry to hear that the incorrect parts were shipped, and for the delays you experienced. We'll review this situation to prevent similar issues in the future. Thank you for your feedback. Best Regards, Preston Carter (424)250-2078
Mark M.
I ordered an elite desk top and quad monitor stand November 29th. I got the desk in less that a week, but the monitor stand was missing even though the tracking showed both. I contacted support and was told they were seperated and given new tracking for the monitor stand. Upon receiving the monitor stand, it was only the arm for one set of monitors. We were a week later at this point and I was unable to use the desk with the monitor stand. I contacted support again, after 4 days they finally shipped the missing parts. We are now 2 weeks later, the monitor stand arrives and it will not thread together for the stabilizer and support pole. I bought a stand alone mount on Amazon for $50 and it is twice the quality of the $200 stand from versadesk. I am currently in the process of returning the stand . For the cost I am very unsatisfied with the quality of both the desk and stand.
Response from VersaDeskApr 29, 2026
We regret that you encountered these issues with your desk and monitor stand. We apologize for the missing parts and the threading problem. Your feedback regarding the quality is important to us, and we'll use it to improve our products. We appreciate you bringing this to our attention.
Erin
I bought the Versa Desk Power Pro. The product came with one screw (that was already installed) torn out and two missing screws (that are meant to attach the keyboard). I'm not an unreasonable person, I don't think I need a new desk. I just need the missing screws and I'm happy to fix the one part , attach the keyboard, and work...but they will not send me the screws. My local hardware store does not carry them and we all know the screw has to fit exactly. Not sure why the company cannot just send me what they failed to put in the box. It should not be that hard. I have been emailing for months!
William A.
Company is a HOAX. Purchased the Foundry Bench 11/2023. What a beautiful desk. It didn't come with any instructions and I had to google for the instructions (strike one). I ordered a CPU holder, but it was received 2 weeks after my desk arrived (strike two). After two months, the raising/lowering mechanism started to malfunction, causing the entire system to shutdown and require a reset. Since that time, I'm now having to reset the desk about twice a month - which requires complete removal of my CPU from the CPU holder (strike three). NO RESPONSES FROM CUSTOMER SERVICE - PHONE OR EMAIL. I honestly don't think they have anyone in customer service.