VersaDeskReviews of versadesk.com

I am unbelievably grateful to find out this product has such an amazing warranty. I cannot express how much I rely on this product. It was a pretty seamless process. The only thing that was a bit of stumble was when the order was placed, it was supposed to come with two monitor arms and I guess there was a discrepancy between what the order said and what was requested. This caused things to be delayed. I emailed and called a few times and was assured it was on its way. It wasn’t until I spoke to a different representative, I believe her name is Lizbeth, and she caught the I consistency and resolved it. I do understand the other rep is remote and may not have the same access. This caused the replacement to be delayed for a week, which was a little bit disappointing. But overall so happy with the outcome and incredibly grateful that I didn’t have to go through a ton of obstacles to get it replaces. Really really truly appreciative. Thank you so very much.

UPDATE (8/1) - Someone finally reached out and took care of my order. Thank you versa desk for your hard work, acknowledgement of the error, and your efforts to resolve this matter asap. ------- Similar to another review I can actually copy paste most of it for accurate of a review it was. So, I am adding mine. When I ordered, site said 10-15 days for delivery, however, my order placed on June 11th still has no ship date! Several attempts to contact went unanswered. Phone calls would not go through, chat was always unavailable and emails would go unanswered. As of writing (7/31), still no reply from company regarding this desk

I had the opportunity to work with Louie Ortiz through the ordering process of Foundry Bench Corner Desk. He was great to work with, he was able to get the order sent to the warehouse to be pulled within 1 week of ordering. However, it was not mentioned that it was going to take 5 weeks to be processed through the warehouse then to be shipped. Shipping time was fine (10 days) as this was outside their control, rather the shipping company's responsibility. Overall, I'm satisfied with the quality of the desk so far. It seems to meet my needs for putting A/V equipment on for a classroom environment.

Looks like my review at Versadesk was deleted. I recently picked up the new split level desk from Versa. While I love the desk I did not love the building of the desk. The instructions were tiny, there were no online versions of the instructions that I could find, no videos on how to put the desk together, and the desk itself is poorly labeled to determine which is the front or back. The mechanism to lock the legs in is weird and unnecessarily complicated. I've also built desks from the competitors and that was much easier. I do like the desk though. It is sturdy, the leg mechanism is smooth and quiet, and I really like the two tier look of the desk as it raises the monitors up to the correct height. Would I buy the desk again? Yes, I just wouldn't enjoy the first hour while I put the thing together.

Desk didn't work when we installed it. Worked with customer support and got it sorted out. Would have been 5 stars but for this problem

The desk is perfect for the purposes of our staff. My only complaint is the adhesive strips for the control box and power strip. Those strips needed to be replaced.

I truly love my desk and am super happy that I can adjust it (4 different heights) whenever I feel like it. I programmed my desk with the different heights that I prefer and all I need to do is hit a button to change the heigh...GREAT! This makes me super happy and it is very easy to do. The only thing I didn't know or maybe didn't pay attention too, the desk needed to be assembled. It was delivered in four / five boxes and feel blessed that my brother had time and the knowledge to assemble it. I would not have been amble to do it.

Desk is great, my wife truly loves it. Had a little trouble getting a replacement part, but Versa fixed the issue. That is the only reason I am not giving it five stars.