Kayla L.
Didn’t get a tracking number or…
Didn’t get a tracking number or anything when it shipped. I placed an order on the 24th and barley received it oct 3.
Response from VeriluxOct 3, 2018
Hi Kayla! Thank you so much for reaching out to us with your feedback! I checked into the tracking information, and a shipping confirmation with tracking number was sent on 9.26 to the email address supplied at the time of the order. I'm so sorry you didn't receive it! The shipping time is average for UPS ground, 5 business days. We do offer expedited shipping for a fee if you'd like for your next order! Please give us a call in Vermont at 1-800-786-6850 if you have any other questions. We appreciate you taking the time to let us know of your concerns! Best, Cathy



