Lynne H.
Wonderful product & service
Wonderful product & service. Quick delivery. Just one issue--getting the bulb out. Tried & tried. Finally got my hubby involved!
Response from VeriluxOct 5, 2018
Hi Lynne, Thanks for reaching out! The bulb is snapped pretty securely in the socket, but there are some steps that may help. You can grab the bulb around the sides, and pull it straight up and out. You may need to wiggle it a bit while you're pulling, but it will come out! We do have a video in installing and removing the bulb: https://www.youtube.com/watch?v=zqyUTQaKfk0 Hopefully that helps! Best, Cathy



