Verifly Drone InsuranceReviews of verifly.com

This app is beyond useless, and it cost me a few grey hair which wasn't there before I downloaded this piece of engineering atrocity. 90% of the blame, in my opinion, is not with the engineers, but with the user experience imbeciles (if they even have such a position within this company). I have spent half an hour trying to take a picture of my wife, getting a "face not found" message (how about that marvel of sensitivity to customers?), while I had no problem taking my own or my daughters in the same lighting conditions. Finally, when the photo was taken, it was immediately rejected for poor image quality. We gave up in the end. But engineering is not the worst part of this company. Before our trip to Colombia, the app refused to acknowledge the forwarded documentation, vaguely referring to being "unable to match" the information. I appealed to their customer service (all on the day of the departure), and guess what was the reply? Quote: "Please be sure to forward the email received in order to get all the information correct." Brilliant. Well worth the wait. In summary: I hope this company goes under very, very soon. I wish responsible executives at American Airlines listened to the hundreds of frustrated passengers, who, like myself, are willing to choose another airline just to avoid using this piece of garbage of an app and the company behind it.

This is an awful ap,it is complicated,difficult to navigate and confusing.Cant say I'm surprised though,it seems anything to do with BA and IT just don't mix.If it was possible not to give any stars for this ap,then I would do so.

Waste of space... Simply doesn't work - have tried it on 3 differs devices, all of which are mainstream & current (2 android, 1 iOS). Apparently this is the only way for British Airways customers to pre-verify that they've completed all the correct paperwork - and with no website alternative available, if leaves no option but to queue at the airport to process the docs. Verifly and BA owe their customers an apology for this woeful app, as it isn't fit for purpose and should still be in development

The Verify app procedure was difficult to navigate. Spent absolutely ages trying to complete and upload. Only time it was useful was to gain priority boarding at Dublin airport.This in itself was discriminatory against those who had the necessary documentation but were held up.—told by Aer Lingus that it was compulsory for USA travel (not so) - this is coercion —never requested on return journey.

They aren't up to date. My airline has grandfathered people in for covid testing because of the most recent changes, yet Verifly won't allow you to input anything over 24 hours. Glad I have my hard copies.

Apparently you need date of birth on your vacination cards! despite being told the NHS cards do not have it on only vacinations type code and date. Phoning no good as are using people who haven't a clue. Why are they getting away with it

The worst app I have ever tried to use. B.A. insists on using it and will not even let you manage your booking to check in without it - But... it does not download properly from Googleplay and will not run. After three hours trying to check in for a flight to Canada tomorrow morning I had still not succeeded. Totally frustrating. It is really appalling, inflexible and amateurish.

Be warned. Do not download this App. It is utterly useless and a hindrance to your travel experience. I used it with Aer Lingus and it left a sour taste in my mouth. Ignore it and go through the existing formalities of Covid Certificate, PLF Form, etc. It maybe seems easier to use the technological route as implied by Aer Lingus with VeriFLy but you will regret ever using it.