Verifly Drone InsuranceReviews of verifly.com

Because BA insists on intending pax using this to upload covid test status etc. it has banned online-check-in, even denying reserving seats paid for and free. This is grossly affecting pax. such as the elderly, families with kids, and those who like certain seats. The app. is simply not fit for purpose, especially based on mobile phones with tiny on screen keyboards. It lacks a 'save as' function, so that when it crashes - most of the time - everything input is lost requiring the hapless pax to have to re-enter from the start. The app. fails to accept uploaded PDFs of covid test results or scans of passports. And it fails to capture the facial profile of the user. It is reported to have hundreds of bugs. Yet BA is forcing pax to use it, by denying then online check-in and seat reservations. Indeed so successful is it (/sarc) that the special fast track through Security for users at LHR T5 has been abandoned by both check-in staff and pax. ALL of whom are reported to deem it a TOTAL waste of time.

This app has me distressed. I wonder if I'm going to get on to my flight. The app cannot even calculate what 72 hours is and will not accept my PCR test. So now I cannot check in online, or choose seats. Thanks a lot for the distress! Why has BAchosen to use this awful app.

App wouldn't download to my phone. Used my tablet instead but app defaults to backward-facing camera so had to get partner to take photo. He did manage with his phone but then couldn't upload PDF of vaccine cert.

This app is very difficult to use. It has one of the worst designs I've ever seen. Its purpose is to take at trip. However, finding how to add a trip after you have taken one seems impossible. I give up

Did everything they asked twice and still couldn't check-in online with BA. What a waste of time!

I have had 96 texts from this company in last 2 hours. Despite blocking them AVOID AVOID AVOID

First this app is difficult to walk yourself through Second if you have an issue there is no chat no phone number and only an snail mail address to reach them. After digging I did find an email address. They say you can contact them via app Wrong! They approved my CDC card and then I had to change my phone. the data doesn’t transfer so you must add the info all over again. The second time they refused my CDC card because the didn’t like how the clinic wrote my last name. They said it wasn’t a match. Really??? But it was ok the first time? Wriote them about this twice and they still don’t seem to understand the issue. AA and other airlines should dump them. Horrible app. Find something else They don’t even deserve one star

Absolute nightmare. Shame on you BA. The only thing this app is good for is to lengthen the queue at the airport check in desks by people who have given up trying to use the silly App and check in personally!