Kelly S.
Made it right.
I signed up for $1.95/week to get access to a single job then I kept trying to apply to other things through the site but almost every one of them was a duplicate to LinkedIn or Indeed posts. Many were expired or the link was broken. I just decided to cancel it and found out they've been charging me $39.96 per month. That's more than I expected. I must not have read the terms very thoroughly. UPDATE: I admire a company who wants to make things right. I respect that they reached out very quickly and credited me the fee during the period when I was dissatisfied. I honestly think based on the other reviews that this company has other things to offer that I didn't take advantage of. Seems like a good, honest company.
Response from VelvetJobsJul 11, 2017
Hi Kelly, We're sorry to hear that you were not happy with the services being provided to you. Our customer satisfaction is our top priority, and we would like the opportunity to make this right for you. Our Customer Support Manager received your membership downgrade and has sent you an email to provide you with the necessary resolution to your concerns. Kind Regards, VelvetJobs Team




