VCA Animal HospitalsReviews of vcahospitals.com

My dog sitter had to take my French Bulldog to the nearest emergency room for breathing distress while I was out of town. This Fountain Valley VCA hospital was an absolute nightmare! They know that they have the owner over a barrel and feel free to extort as much money as they can because they know the owner is not going to tell them to let their pet die! Their invoice was full of duplicate charges and within an hour of arrival, they had a treatment plan that was estimated at $6400 for an overnight hospital stay. The grossly inflated charges included $80 for each and every blood pressure taken, $727 for a chest X-ray, interpretation, and sedation of an already sedated dog! Their charge for medications in addition to $200 for IV medications was $450 -- for 15 tablets of Trazodone sedative, and 9 tablets of Prednisone -- very common and inexpensive generic medications. There is absolutely no regulation against this kind of price gouging for anyone unfortunate enough to enter their doors. Their greed is unconscionable, and probably all too common for this industry.

This has been the worst experience of my life VCA Animal Speciality & Emergency Center PLEASE BEWARE My cat Barnaby amd I were treated like garbage. They gave me no clear diagnosis and prescribed me a bunch of unecessary medication that I had no way of giving it to my fur baby. However, when the Dr asked me if I was capable of administering the medication she assured me it would be in liquid form but was not. Of course i did not realize it wasnt liquid until I got home and had to return to get no help but the run around. It gets worse they got something all over my cats fur and whatever it smells horrible amd will not wash off. I cant believe the imcompitance of this place I am disgusted by there bed side manner and advice anyone to stay clear of this terrible place

I cannot recommend VCA Alameda East Hospital. We had a very sick little doggie there for on and off two weeks and they could not diagnose the problem, and really had no suggestions other than cardiology screen. They claim on their recorded message they have all diagnostics including cardiology but they do not have cardiology specialists. We went through four doctors during this time and only the last one Dr. Millar kept us up to date and admitted he was stymied. We wasted so much time and money with them We went to CSU veterinary hospital and it was too late and will always go there next time and never to Alameda East. Oh and Alameda East is really good at updating their estimates for care, seems like their priority is running the bill up as much as possible..

This is for VCA southeast. I just got out of the hospital and one of my dogs is due for a heart worm test and heartworm injection. i have been coming here for years and am aware of how expensive they are. so I don't have a lot of money now so called to see how much it was going to cost so I would know when I would have enough money and could then make the appointment. the lady on the phone said she had no way of knowing that. are you you kidding me?!?!?! I even asked for a ball park and she said no. she said it goes by weight, well I told her I know what my dog weighs and she still said no. so I WILL be finding a new vet......what a joke in this day and age. so long VCA and all your high prices.

You just lost a long time regular Customer for your attitude towards Me and my Gentil and People loving Dog Mindy. I have never had any problems with any of my dogs Behavior in the past at this Monte Vista VCA. At least not until Dr Bivens and your crew Scared the heck out of her and Myself. Very unprofessional on your part. I highly recommend you LOOK ElseWare for the comfort of your pet and yourself. So Sad that any vet could be so cold towards Animals and there Owners. Orin Cameron

Unfortunately I had to Euthanatize my dog spice as her collapsed trachea was getting worse, causing her to faint while walking around. The process at the hospital itself was ok. Dr Barrett was amazing, however the payment process left much to be desired. Prior to Spice passing they advised the cost was $740, to which I accepted. After Spice had passed, I paid and left. Lo and behold, I'm contacted a few days later advising there is still a balance of $250 outstanding and the cost had actually been almost $1,000.00. While this isn't the end of the world, I didn't appreciate being told that I had to settle the remainder within the next 15 minutes otherwise Spice's aftercare (cremation & urn) could not continue. I explained that I would be fine to pay the remainder when I come to pick up the urn in a few weeks however this wasn't good enough for them, despite making the error. The only thing they had to say was "sorry". It's already a difficult time without getting this slap in the face. I won't be returning in the future and encourage you to look elsewhere.

$360 to induce vomiting in my dog. Ouch. Definitely a for-profit company owned by Mars and they are charging whatever they can get. I saw a quote in a stockholder meeting where the rep said that they hadn't seen any price resistance at all in their customers. Good news for the stockholders, bad news for their customers. I finally gave up my dog for adoption.

Years ago I went to the old office and didn't stay with but couldn't remember why so when I needed a vet I thought I'd give them a second chance. What a mistake. If you will notice there are no veterinarian reviews online, they don't like to be reviewed. And when you talk to management they have an answer for everything, they will dispute you. They have been trained well in that department. Dr. Marilyn Girgis couldn't get enough tests, $$$$. Dr. Karen Dorairaj-Camacho told me when I brought my dog in with pancreatitis that I should call Royal Canin about the punctured can, that was the second vet that told me to do that, she said they are really good about helping out with bills so I called and sent everything in and waited two and a half months, they were going to call both vets, didn't happen, then emailed and said nothing was wrong with the food, so I asked for a letter stating what happened, was told since food was not tested couldn't do. Company wouldn't even acknowledge can, so now I'm a lier. The bill between two hospitals was $3165.05. Big conflict of interest since Anaheim Hills Pet Clinic sells Royal Canin and VCA is owned by Mars Company who also owns Royal Canin. Hospital stay means twelve hours in twelve hours home, if there was a problem when they were home you had to take to another ER. They gave no phone number or ER to use, just left you hanging. Once you pay, last time $1600, for an appointment if you call a couple days later about the same problem they will not get back to you for close to twenty-four hours, they want you to make another appointment. Happened twice even after talked to management. Girl I talked to was so smug. While traveling around town and talking to dog trainers and clients of other VCA's have not heard anything positive about VCA. Even Costco pharmacist asked me what was wrong with this place. Management told me just a mixup. They sure have a lot. When I went to pay off Care Club they had two prescriptions refilled and one charged that I didnt evrn know about. By the way they push prescription dog food which is not regulated, one in particular, Royal Canin which is owned by Mars Company which also owns VCA. The bottom line is the bottom line. $$$$.