VCA Animal HospitalsReviews of vcahospitals.com

Why so many one star negative reviews. Must be a reason. This hospital is a nightmare for pet lovers, they only suck your money but no love for pets at all, I really don’t know how they still in biz? I regret to have my dog there and received the coldest treatment and died. Even in his last few minutes, I was begging the doctor open the oxygen room so I can touch my dog, but she refused and said it will affect the other dog to get oxygen! Then she just sit down and drink her coffee. Chatting with others colleagues and careless at all. My dog took all exams a week ago when he first into the emergency condition, week late he repeatedly confronted with the same hearth issue , but the other doctor insisted to take blood, ultra sonic and x-ray again. I explained my dog is 15 years olds and not safe to keep taking these exams. But the doctor refused my concern and insisted did all for charging me a lot money. This doctor even promised me to have the dog back to good condition tomorrow morning. I don’t care to spend the money, but my dog passed away a few hours later, I can see how much pains my dog suffered from his tears. I also feel so angry this new-hand doctor used my dog as a testing animal and making cold money. But it is too late. I wish I can give NO STAR if there’s an option seriously. Hope someone can see this review before taking your loving pet to go there.

The animal hospital I go to - Garden State Animal hospital is among THE BEST in the land, but VCA is terrible. Especially their website. It literally takes 10,000 hours to check out on the website. TERRIBLE!!! Just go to literally ANYWHERE ELSE to buy because the website NEVER EVER works! Like never. I am done placing orders on their website because I have reported it so many times, and VCA just sits back, counts their $ and could absolutely care less about the experience their customers have on their website! Do yourself a favor - need an excellent vet, see Dr. Fisher at GSAH. Need to buy anything from their website, forget about it!

I am taking care of a service dog that uses a VCA office for routine care. My wife suspected the dog had a urinary infection and has some before in her fourteen years making it a good guess. I was well treated by the employees and received timely service. The vet suggested we get a urine sample and run the common test on it and also a culture. Sounds good so far but the assistant had entered those few items in to his pricing matrix and said my bill today would be $491. At times I just don't feel like being a door mat and flatly told the vet that the pricing was just plain criminal. She was calm and acted like mine was a common response. I decided to take the dog to my normal vet and got a quote from them from the parking lot. All the same but no urine culture that was not needed at this point. $141 is all for the total visit. So that plus the $99 I wasted on the VCA office call and it's still half as much. They may be a fine operation but are not price competitive.

I was a breeder of Pembroke corgis and toy poodles. Vca came and made themselves a monopoly and then pulled the plug on service... 1st) complaint...female toy just gave birth and started getting sick. $400 for pymetria test...confirmed fluid in the uterus they sent her home with no antibiotics and she almost died $3000 spay....2nd complaint...female toy poodle over gestation period..has a history of this. Vet administered oxytocin at 2pm and sent her home where she stalled labor and left us looking for a surgeon for hours...2 puppies died. $3500 c section. 3rd complaint...male toy neutered came back bruised from his knees to the head of his penis...next day thinking he was in shock I called to get a follow up and they told me the couldn't (wouldn't) see him (big difference) so after all this and roughly 100 grand I've done with them in business they took payments on 6 care clubs then closed them and my whole account after taking payments for services they had no intention of providing....contacting a lawyer

Avoid this place if you love your pet. They are not professional. They upsell to run unnecessary tests. They do not provide the treatment your pet deserves and will charge you an arm and leg to get substandard care. They send me an appointment and when I arrive they tell me they don't set appointments. I understand that the waiting list can vary but they are unaccommodating to drop off or get a call to come back. The staff is rude if you ask any questions. I will never go back and find I need to warn others about this place. Even after I showed them the email they said they don't set appointments and said I was rude when I asked them to read the email to me if I misunderstood it. They wrapped his leg so tight from where they drew blood that his paw swelled up 300% normal size. They told me on a followup visit they should have removed that before he was sent home. It wasn't. They will not allow you to drop off a pet until someone talks to you. That can be over an hour and they ask 2 questions. Is he vomiting or has diarrhea then they will hold until they are ready. The staff apparently thinks they can treat their clients any way they want. Stay away!!!

Well vet's are wonderful and they really care but the fact that the Mars Bar Corperation has purchased the VCA hospitals as well as several others are making it practically impossible for pet owners to care for pets heath properly. My cats medicine went from 35 $ for past 2 years to 75 $ ( same med same size ) this is unexceptable.

My dog has been suffering from seizures. I called the clinic early in the morning to get him on anti-seizure medication until he could be seen by his neurologist. I called early in the morning and was assured by whoever answered the phone that it should be ready, no problem and that they would put a rush on this so a few hours go by I still haven’t heard anything so I give them a call. They tell me that he probably won’t get to it until after lunch but by then I should have it then it’s 330 and I have to call again and I’m told that oh there’s other people and other appointments and what not I was not told that in the morning, I was told that it would be handled very quickly and a very timely manner because my dog needed it for seizures. I called for the third time. Finally the doctor calls back and says that he is going to call it in. Come to find out an hour later. It still wasn’t called in. It is now 7 PM almost full 12 hours since I started this whole process and I still don’t have my dogs medication. It’s supposed to be ready by 7 PM. My frustration is that no one took this seriously enough. They took their time with it. They dropped the ball with it and then gave me some lame ass. Excuse of oh well we have other patients and other prescriptions when I was told that this would be done in a timely manner and it wasn’t. I do not recommend going to this clinic. They are extremely expensive and they really don’t give a shit about you or your Animal.

We have been taking our dog to VCA Little in Bayonet Point, Florida for over 14 years. It isn’t the cheapest vet in the area, but you get what you pay for. Great medical care for your pet & the confidence knowing you can trust a special member of your family with superior medical attention. We have just established our new puppy with VCA Little & have NEVER questioned the decision to use this office. Dr Wendt is a wonderful vet & the staff is outstanding. You might pay a bit more but they never force you to pay for ALL the charges in the care plan. They are suggestions the vet thinks would benefit your 4 legged baby. You have the option to opt in to all the suggestions or modify the suggestions according to your budget. When we use a doctor we don’t always decide who we trust with our care based on the price. Why would you do that for your pet? If you don’t want to pay for The BEST, maybe you shouldn’t have your pet.