Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
435 approved reviews, newest moderated first
Paige Weissman G.
Derek has been amazing to work with and very available throughout the whole process.
Response from Vault InsuranceJun 16, 2022
Paige, we are so glad to hear that Derek was such a pleasure to work with. We are committed to providing our customers with the very best experience and are so glad that you are receiving just that!
David P.
Derek Franks is awesome. He made sure we had an excellent experience and was always there for us!
Response from Vault InsuranceJun 16, 2022
David, thank you for your kind words. We are so glad to hear you had a great experience working with Derek. We are deeply committed to providing our customers with the best service and are thrilled to hear you received just that!
Leonard T.
Your personnel are excellent and it is hard to believe how helpful and competent they are —-insurance industry not know dor being so helpdul
Response from Vault InsuranceMay 31, 2022
We really appreciate your kind words, Leonard! Thank you for taking the time to share this feedback with the Vault team. We are deeply committed to a better customer experience and are here to change the game in the insurance industry!
Barry B.
Just started with Vault and find them excellent. They are on top of every issue.
Response from Vault InsuranceMay 31, 2022
We appreciate you taking the time to share your feedback, Barry. Customer service is a top priority at Vault and we are so glad to hear that our team has been on top of things for you. You can always count on the Vault team when you need us!
Scott V.
Excellent job
Response from Vault InsuranceMay 31, 2022
Thank you for taking the time to leave a review, Scott. We are always glad to receive positive feedback and appreciate working with customers like you!
Kevin F.
Vault rocks! I had my car totaled on Saturday, and by Wed evening I had received a check for full value of my car. Rental car dropped off and picked up at my office, so easy. These guys are good!
Response from Vault InsuranceMay 31, 2022
Thanks so much for your feedback, Kevin! We understand how stressful it can be to file a claim and are thrilled to hear that it was worked through quickly and thoroughly. If you need anything, you can always trust Vault!
George C.
Excellent coverage and customer service and support!
Response from Vault InsuranceMay 10, 2022
Thank you so much for taking the time to share feedback, George! We are thrilled to hear that you have experienced great service and support from the Vault team. If you need anything, you can always trust Vault!
Josh H.
This company is TOP NOTCH. I have never dealt with a more professional group
Response from Vault InsuranceMay 10, 2022
Josh, thank you for sharing your experience working with the Vault team! We appreciate your kind words and are so glad to hear that you've received top notch service. We enjoy working with great customers like you!