Carlos F.
Professional
Professional, efficient and transparent
Response from Vault InsuranceApr 28, 2023
Thank you for sharing your feedback, Carlos. We are so happy to hear you've had a great experience working with us here at Vault!

Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Excellent

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435 approved reviews, newest moderated first
Carlos F.
Professional, efficient and transparent
Response from Vault InsuranceApr 28, 2023
Thank you for sharing your feedback, Carlos. We are so happy to hear you've had a great experience working with us here at Vault!
Michael
Very impressed with claims process. However, disappointed that I’ll have to move my business due to vault dropping homeowners coverage in my area.
Response from Vault InsuranceApr 28, 2023
Michael, thank you for taking the time to share your feedback. We take a lot of pride in our Claims process, so we are happy to hear you had a great experience. We wish you all the best!
Eric D.
Wow, Cadillac service. They were all over it and really, genuinely seemed to care.
Response from Vault InsuranceApr 20, 2023
Eric, thank you for taking the time to share your feedback with us. We are so glad to hear your experience was so positive!
Hiram Pond L.
The Vault people responded quickly, efficiently and courteously. They assured me every step of the way that they would work with me to address our flood issues and they did. It was a pleasure working with them.
Response from Vault InsuranceApr 18, 2023
Thank you for taking the time to share your feedback with us! We take pride in our team here at Vault, and we are glad to hear you received thorough and efficient help during a stressful time.
Leah H.
Lincoln was able to get someone out much quicker
Response from Vault InsuranceApr 18, 2023
Leah, we apologize if your claims experience was not as efficient as promised. At Vault, we are deeply committed to ensuring our customers are supported with an exceptional claims experience. Please let us know if you have any questions.
Richard S.
Great experience. Very fast service. Thanks
Response from Vault InsuranceApr 18, 2023
Richard, thank you for sharing your feedback with us. We take great pride in our team here at Vault and we're happy to hear you had a positive experience working with us!
Garland H.
Everything was handled quickly and well.
Response from Vault InsuranceApr 18, 2023
Garland, thank you for taking the time to share your feedback with us. We are so glad to hear your experience with us so positive!
Dan
Processing my claim was easy and fast
Response from Vault InsuranceApr 17, 2023
Dan, thank you for taking time to share your feedback! We are so glad to hear your claims process was easy and fast!