vasco-translator.comReviews of vasco-translator.com

Response from vasco-translator.comJul 3, 2024

Hello David. I am sorry you had problems connecting with MultiTalk. If you want to connect from the V4 with different devices both users of phones need to download the free MultiTalk app available at Google Store and App Store. Here is the short manual clip presenting how to use this feature: https://www.youtube.com/watch?v=3Dj2BpSOTEk&list=PLPrrxUua6bxQIeY-VlbppGUyStt4Vj_Uv&index=1 If you would like to connect with us directly we are available at [email protected] or on the phone at (646) 512 9916. I hope we will be able to enhance your experience with our device. The MultiTalk app supports communication in many classrooms and we can assure you that it's a handy tool to have multilingual conversations.

Response from vasco-translator.comJul 3, 2024

Hello Julie! Have you tried watching our manuals on YouTube? Here is the link to simple and short clips showing how this device works: https://www.youtube.com/watch?v=3Dj2BpSOTEk&list=PLPrrxUua6bxQIeY-VlbppGUyStt4Vj_Uv If you have any questions we are always happy to help via email at [email protected] or on the phone (646) 512 9916.

Response from vasco-translator.comJun 11, 2024

Hello! Thank you for sharing your feedback. The Internet connection can influence the translation time. We work to build the list of backup operators to make sure that the connection works as good as possible even in remote places, but it's hard to cover the country equally well. If your problem continues, please let us know and we will find the cause and the solution.

Response from vasco-translator.comJun 11, 2024

Thank you, Crystal! Addressing the needs of our customers is always important to us! We are happy that your experience was 5-star, which is always our goal.