varlascooter.comReviews of varlascooter.com

The scooter came on excellent condition. Also performs well. Everything is good. Over all a great purchase.

I liked the fact that I was able to get parts and repair the scooter back to functionality but I was pretty unhappy about the fact that I had to diagnose it myself and go back and forth. I believe the whole process from diagnostic to actual fix was almost 3 weeks which is a VERY long time. There needs to be an option to have a repair shop look at it, a professional, diagnose it and varla send a part rather than someone who might not have the tools.

Sylvia has gone above and beyond to help me on multiple occasions. Scooters, just like cars, are subject to maintenance and repairs. It’s refreshing to receive such great customer service.

I ordered a motor with a tire. You sent me a tire only and charged me $150. I’ll be calling customer service. And if that doesn’t work i will dispute it with my bank because it was the wrong item and not as listed

I purchased a Varla Commuter series and after the first few weeks started experiencing a throttle that sticks. I reached out to their support email and they did not respond.

Build quality

Great quality product

Received defective scooter. None of the lights are working. Even worse, the scooter has power even when it is turned off.