varlascooter.comReviews of varlascooter.com

I bought this scooter early August 2024, I still have not been able to use it. The company needs quality control guidelines in place that work. Tire that doesn’t hold air, new tire/wheel/motor assembly that vibrates, now I am waiting on another new wheel assembly. All this warranty work requires labor, that I have to do, what sense does that make? And I have yet to receive a single torque specification on any not and bolt. Just a bunch of silent videos that are terribly filmed

my first scooter on day stop working the next varla pro was great fun but one day i have a flat tires so replacing the tires was really hard anding i have to pay a lot money to fix the back tires now varla is sitting at home

No local shop that do warrent work i email and i call support it takes them days to get back to me with soultions try to pay with points no one can help me with someone sent me a discount code that didnt work they said pay full price and they will credit me the next time that not how a discount code works wating for my 95.00 $ refund / deposit for the battery i sent in

Customer service in understanding what I needed to fix my situation.

helpful and very understanding

Good stuff!

Brand new brake rotor came in, was alrrady bent straight out of box. I had to repair it myself instead

I had placed a order for the wrong tire and the support team responded pretty fast and helped me order the correct one and even gave a discount to me then when the tire finally came I didn’t really know how to replace it so they responded pretty quick again and sent a video helping me understand what to do. Overall 10/10 customer service and very helpful the scooter is also very nice you can go fast while it still being steady. Varla does great business