Jared K.
I ordered casters and received badly…
I ordered polished brass casters and received badly damaged and gouged ones and requested replacements. I sent a detailed message with the request explaining why I wanted new casters. The replacements that I received were also badly gouged and not much use, despite how expensive they were. When the request for replacement was filled I was charged for the cost of the new casters and then reimbursed for that same amount but I had little warning that this would happen and there being insufficient funds in the account an overdraft fee of $33 was incurred. I did not feel inclined to pursue further action as I had already suffered enough damage from the previous transactions.



