vancassoReviews of vancassotableware.com

Ordered an extra small dinnerware set to add to my previous order which took 4 weeks to arrive despite no mention of this at point of sale. Small dinner set bowls were poor quality and different to original bowls and were obviously seconds ! Customer service was extremely poor and after several complaint emails (with evidential pictures) would only agree to 30% discount which included 10% for late arrival ! Will not use again and I would urge anyone to leave well alone !

I have bought twice from this company. The second time was a small fault. I sent them a picture. 2 days latter 2 replacements arrived by express post on a Saturday delivery. Fantastic service. I wish more companies were like this one. Fabulous.

I can only applaud this company for bringing to our table vibrant colour, design and quality - I took the plunge and ordered a 24 piece set direct from their website - it arrived within a week, well packaged , every piece intact . Superb quality …. And fantastic value … Customer service 5 star rating !

Wish I had read these reviews before I bought the plates.... do not buy. Not worth the hassle absolute joke of insurance and they do not give a flying fig. After the review and finally understanding that all they had to do is replace the plate, they did. Well done and as a company owner, I would not be offering that insurance

Nicht empfehlenswert! Ware kam nie an. Kundenservice mangelhaft.

Nicht mikrowellengeeignet nachdem das Geschirr einmal in der Spülmaschine war. Finger weg lassen! Marke ist ein prank!

Completely lacking in customer service. Ordered a 24 piece dinner set. Arrived, but 5 dinner plates arrived broken. Happens. Obviously, simply replacing the 5 would be the obvious thing. Or replace the set maybe. Not for vancasso. After 3 different offers from them, all of which would leave me out of pocket, I'm still 5 plates down, without the complete set I've paid for and now having to haggle! Absolute joke!

Delivery was very quick, and the dinner set is unbelievable. Great quality and colour