RDB
Good design, terrible products.
I wanted to like this company so bad, because I like the design of many products, and I have many light fixtures in need of an upgrade. That said,I recommend to move on and ignore Vakkerlight. I ordered my item on feb 7 and received it on may 1. The LED driver inside the fixture was fried despite the “quality control” sticker. I wanted to send it back, but after all time I waited, I just kept the fixture and substitute the driver at my expense. Overall, I think the product was poorly made, and I felt scammed..
Response from VakkerlightMay 23, 2026
Dear RDB, Thank you for sharing your honest feedback. I am Miya, the Customer Service Manager at Vakkerlight. I am truly sorry to hear about the long wait for your order and, more importantly, that the LED driver was non-functional upon arrival. What you described is certainly not the standard of quality or service we aim to provide. I completely understand your frustration—feeling "scammed" after waiting months is the last thing we want our customers to experience. To help me make this right immediately, could you please provide us with your Order Number? Once I have your order details, I will provide you with a solution that satisfies you. We take your "Quality Control" concern very seriously and will be investigating this with our production team to ensure our stickers actually match the product's performance. Please reply to this thread or contact us directly at [email protected] with your order number. I am standing by to ensure this is resolved to your satisfaction. Best regards, Miya Customer Service Team