Mark G.
Light is ok, looks good, difficult to install
Light is nice. Installation instructions were useless. Luckily I’ve install lights before. The screws the are used to mount the cover plate cap were too short and I had to use the flat cover and not the cap over the wiring. The cap circumference was also too small for the ceiling. The supplied light bulbs are NOT DIMMABLE. I have a Zooz zen72 dimmer. I found bulbs on Amazon that worked.
Response from VakkerlightOct 26, 2026
Thank you very much for taking the time to share such detailed feedback with us! We are glad to hear that you like the light fixture itself, but we sincerely apologize for the difficulties you encountered during the installation process. We apologize that our installation instructions were not sufficiently clear or helpful. We have taken note of the issues you raised—specifically that the mounting screws were too short and the ceiling canopy (ceiling plate) could not be installed properly. These details are very important, and we will pass your feedback on to our production team so that we can improve both our installation manuals and the included mounting hardware. Regarding the light bulbs, please note that the bulbs included with the fixture are not dimmable. If you are using a compatible dimmer switch, you will need to purchase separate, dimmable bulbs. We are pleased that you were ultimately able to find bulbs that work with your Zooz ZEN72 dimmer switch; we apologize once again for not making this clear beforehand. Your feedback is incredibly valuable to us—thank you for bringing these matters to our attention. Thank you again for choosing Vakkerlight. We hope that, despite the challenges during installation, you are now enjoying the light provided by your new fixture. Please feel free to reach out to us if you need any further assistance. Best regards, Tammy Vakkerlight Customer Service Team