Vagustim is an innovative technology designed for vagus activation for overall well-being. It offers:🌿 Reduced Stress,💤 Improved Sleep,🌱 Enhanced Gut Health,💪 Speed Recovery,#Vagus
Vagustim (vagustim.io) has 130 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
vagustim.io
Website
vagustim.io
Category
Wellness & Spa
Location
Newark, Delaware
Listed on Five Star Index
2026
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The company replied to 50% of reviews.
Latest
Most recent review: October 2026.
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I have been struggling with insomnia and nervous system issues for years. I believe I can really use a device such as Vagustim and was super excited to try it. I even paid $50 for a video consultation. I was so disappointed when realizing that the device frequencyranges from 0 to 100 but you can only access up to 10 without purchasing an upgraded app which cost at least $100 a year. Even with the free version, I could get the frequency reader to go up to 3 and then it looked like it would not go any higher. I felt nothing in my ear nor any benefits. Knowing that there are other high rated and less expensive vagus nerve stimulator’s on the market, I decided to return it. The email that I received from my return request was a generic response. There was no offer for consultation or further inquiry to address my concerns. I am disappointed. I had hoped for a better experience with a higher priced device. A generic experience deserves a generic price. I know this is a newer company and I believe they just have some learning to do. Instead of charging $350 with surprises, just charge $700 and make it a supportive experience for your customers where their needs are addressed. Folks are buying this device because they have a particular health concern or chronic pain. The company should be helping people address their specific concerns with specific settings on the device. Just put the reflective price upfront and don’t hide it. I am returning it and will try something else on the market.
SA
Sara
Useless and terrible customer service
Useless. The earpieces are too big and awkward and do not fit/stay in my ears, despite lots of troubleshooting. I emailed them several times for help and when they finally responded, they gave me options for a meeting several days from now between 1:00am and 8:45am. Now they are not responding. Very disappointed with this purchase.
Response from VagustimFeb 25, 2025
We appreciate all feedback, but we want to clarify the situation for accuracy.
You reached out to us over the weekend, and we responded promptly on Monday morning. In our email, we provided you with our meeting links to assist you, but you declined with an email at 7:17 PM GMT+3, stating you were too busy. You then followed up with another email at 4:58 AM GMT+3 and proceeded to leave a one-star review. Unfortunately, all this happened before giving us the opportunity to assist you.
We are always happy to support our customers and encourage open communication. If you still require assistance, we remain available.
DE
Desiree
Un timo
No lo recomiendo para nada. Compras un dispositivo pensando que vas a poder utilizarlo y te encuentras con que tienes que pagar una suscripción cada mes para darle uso. Lo venden como el único dispositivo programable en el que se pueden modificar parámetros y eso no es cierto, a no ser que pagues cada mes de por vida. Una suscripción mensual o anual que equivale a más de lo que cuesta el dispositivo. Todo esto cuando además no te lo explican claramente estás condiciones en su página o por lo menos en el momento que yo lo compré.
GS
Gil S.
Pure garbage
Pure garbage. The ear pieces are clunky unwieldy and impossible to reliably place and wear.
This product was supposed to reduce my stress?
How is that gonna happen when it takes 20 min of struggle for a 15 min session.
Two thumbs down.
Do not recommend.
Save your dollars.
Response from VagustimJan 8, 2025
Dear Gil,
Thank you for your feedback, and we’re sorry to hear about your frustration.
Most users take about 2 minutes to prepare their device and app for stimulation, and with proper guidance, anyone can quickly start benefiting from Vagustim. If you’re facing any difficulties, we’d be happy to assist you in an online meeting. Please reach out to us at [email protected] to schedule a personalized onboarding session.
We look forward to improving your experience.
Best regards,
The Vagustim Health Team
MZ
Maria Z.
Well made wellness device
This has genuinely improved my sleep and reduced my anxiety
Response from VagustimJan 8, 2025
We appreciate your positive feedback, It’s wonderful to know that Vagustim has made a significant difference for you. We’re committed to providing the best possible experience and results for our customers. Feel free to contact us anytime if you need further assistance or have any questions.
SM
Susan M.
I'm a physician with treatment…
I'm a physician with treatment resistant depression (TRD.) Invasive vagus nerve stimulation was suggested to me by a psychiatrist. Never having heard of this I dove into the medical literature. Bottom line: I'm not sick enough to pursue this invasive procedure with still fairly limited evidence of clinical efficacy. I did come across info. on the transcutaneous approach in the medical literature so I dove into that data. There are several studies using various proprietary devices, none of which I would have access to outside a clinical trial. The treatment parameters concerning strength of stimulus (mA) and pulse width were many and varied in these studies. It seemed that stimulation of the VN through the ear would be the optimal approach so I started looking online for something I could try. Having realized it's unlikely I'd find something efficacious at all I decided to try this because it was under $500 and I'd already done all this research on optimal device settings for the treatment of depression specifically. Well turns out, if you want to be able to change the settings, you have to pay $9.99/month to upgrade to the "pro" service. Otherwise you are using "one size fits all" hardwired parameters. This strikes me as "bait and switch" as the website does not reveal this.
On to the device itself: kind of a cheap feel to it, reminds me of a transistor radio from the 1960's. I've been using it for about a month 30 min./day and the two AA batteries that came with the device have run down. I'm hoping that a new set of batteries will last longer but so far I'm not impressed with battery life. I think they tried hard to get the ear pieces right but, for me, I can only get the left one to stay in. I have to hold the right one pressed in my ear or it will pop out. Ear anatomy is remarkably diverse. I would have preferred a simple on/off device that I didn't have to pair with my phone every time but that would have defeated the purpose of allowing it to be programmable and the whole point of getting us to pay $9.99/month for this service.
More info if you're interested. The Turkish MD/PhD associated with this device definitely has published in the medical literature so he seems legit to me. And I can't blame someone who has as good idea and tries to make it available to others to try for a price. I just feel like I was duped about the ability to program different settings.
If you want to read on about TRD: invasive VNS was approved by the FDA way back in 2005 for the treatment of TRD. Why hasn't it "caught on" you ask? Well, a surgeon has to dissect down into your neck and find the area where the vagus nerve is very near to your carotid artery (on the left side only) and attach an electrode which runs to a battery pack left tunneled under your skin, much like a pacemaker or the more recent device for sleep apnea called Inspire. There are potential side effects such as hoarseness, cough which may or may not subside with time. The batteries have to be replaced periodically (about every 8 years) which is a small surgical procedure. Having such a device implanted limits your ability to have an MRI done in the future, should you need it, though even folks with pacemakers can get special MRIs done. In the future this may not be an issue but it scares me right now. If the efficacy of this implanted device was a slam dunk I'd try it. But unfortunately it's not. The company that makes the device my psychiatrist friend suggested just completed a 5 year study which failed to meet primary endpoints. This study has yet to be published and there are undoubtedly some folks who have been greatly helped but I can't ignore the science at this point. If I were so sick that I couldn't function I might chance it but, for now, it stays on the back burner. Hope this helps someone else.
Response from VagustimOct 8, 2024
Dear Susan,
Thank you for taking the time to share your feedback with us.
We appreciate your concerns regarding the premium features of our device. We want to clarify that this information is indeed available on both our homepage and shop page. Additionally, you can download the app for free from the App Store, where it is also mentioned. We emphasize these features significantly, and we believe they are clearly communicated.
We are pleased to inform you that we have transitioned to a conductive adhesive, which will be sent to all new customers by default and existing customers upon request. This new adhesive works better for most customers, ensuring that the earpiece remains stable and secure in the ear for a better user experience.
Our commitment to customization allows us to stand out from the competition. We are also excited to announce that we are developing an AI program to create tailor-fit sessions for our customers, enhancing their overall experience.
Additionally, we would like to clarify that the subscription model is essential for ensuring a steady income stream for our research and development teams while also maintaining a low entry barrier for all customers.
Thank you for your understanding, and please feel free to reach out if you have any more questions or concerns!
Best regards,
SP
Salvatore P.
Da perfezionare gli auticolari
Dopo 10 giorni non ho ancora notato evidenze significative. Forse devo completare il programma, ma voglio sottolineare una cosa: gli auricolari non sono perfetti, spesso cadono dall’orecchio. Ho provato tutte e tre le misure. Dovrebbero progettare degli auricolari a pinzetta. È stressante dover applicare il gel sugli auricolari e poi posizionarli nell’orecchio.
Traduzione in inglese:
After 10 days, I haven’t yet noticed any significant results. Maybe I need to complete the program, but I want to point out one thing: the earbuds are not perfect, and they often fall out of my ears. I have tried all three sizes. They should design clip-on earbuds. It’s stressful to apply the gel to the earbuds and then place them in the ear.
Response from VagustimSep 20, 2024
Thank you for sharing your experience and feedback! We appreciate your patience and understand how frustrating it can be when the earbuds don't fit comfortably. Your suggestion for clip-on earbuds is valuable, and we'll certainly pass this along to our product development team for future improvements. As for the results, it’s true that noticeable changes can take time, and completing the program might yield more significant outcomes. We encourage you to keep going and reach out if you have any questions or need further support—we're here to help!
LI
lisa
Exceptional service
My review is purely on their customer service. I purchased on 24th July and received my package on the 30th. Everything was well packaged and the device was simple to use. Unfortunately, the small size electrodes were still too big for my ears so I requested to return the device along with everything that came with it. I received a timely response from the sales team who were helpful throughout the refund process. Overall, I had a pleasant experience with Vagustim.
Response from VagustimSep 20, 2024
Thank you so much for your thoughtful review! We're delighted to hear that you had a positive experience with our customer service and that the refund process went smoothly. While we’re sorry to hear the small electrodes didn’t fit your needs, we're glad our team could assist you promptly. Your feedback helps us improve, and we truly appreciate you giving Vagustim a try. If you ever decide to revisit or need further assistance, don't hesitate to reach out. We’re always here to help! Wishing you the best. 🌟