We are in the UK we've booked three Regent / Seabourn cruises with VTG and the service has been excellent, far better than our UK agent. I wouldn't hesitate to recommend them, not just for the prices but the service as well. They seem to have very good relations with the cruise companies, and issues are solved quickly.
AM
Anthony M.
Best cruise agent
It's my first choice when thinking about a cruise I Google every site but I finish to conclude with vacation to go. They have the best prices for any destination. I booked already twice already and looking forward to go for another one. Thanks vacation to go and I share my experience with everyone I know I highly recommend them.
JO
Jonathan
Vacations to go was fantastic
Vacations to go was fantastic. Our personal advisor Harley Howard was exemplary. Although the headline price and the offer price may be a little ambiguous I still saved over $3000 on buying a cruise through Vacations to go as opposed to booking direct through the cruise line. There were some payment issues along the way which were my fault but with a calm head and ice in the stomach the booking was managed by Harley. The personal service and attention to detail in the booking means that I would definitely consider booking again and I'll be checking upcoming cruises.
JL
Jerry L.
Good service …
Used VTG over a few year's now always had good service with no issues. Got some good offers on.
BS
Brian S.
DO NOT BOOK WITH VACATIONS TO GO!
Received a $100 refund after having no shower, phone, clothes hangers, empty "all inclusive" frig, for 2 days at Hotel RIU GUANACASTE, COSTA RICA, and found a filthy and poorly maintained giant pool sysem, water down alcohol, and pathetic wait lines to enter buffet style on premises restaurants without providing cooling for guests in line!
SI
Siemes
The Desaster of Silver Spirit South Afrika
The Trip description from Silver Spirit (south Afrika) Travel doesn‘t reflect the
actuel experience. Bad destinations aren‘t
mentioned.
The service immediately after booking leaves a lot to be desired. The company
dissappears when it comes to complaints.
It wasn‘t a good experience.
FE
Fedupxcustomer
Its scam prices
Its scam prices. States 88% discount. Never known Celebrity have basic cruises costing 25k for a balcony room. Biggest load tripe
MA
Marco
I book a cruise with Ralph Gilbert with…
I booked a cruise with Ralph Gilbert at Vacation To Go. We departed at 4 PM on March 10th and returned at 6 AM on March 14th, which totaled 3 days and 14 hours. The cost was $3,728.00 for four occupants. When making the reservation, I specifically requested two connecting rooms so that we could be next door to our adult-sized teenage children. Ralph initially informed me that there were no rooms available to meet our request, but he could place us on the same floor or one floor apart, which we accepted. Later, he contacted me to say he had rooms with adjoining balconies, which I thought was a great solution. However, when we arrived on the ship, we found out that we were all crammed into one small cabin. While it did have adjoining balconies, the other balcony belonged to another guest. I attempted to speak with Ralph about this issue, but a colleague of his intervened. According to his colleague, Ralph was in the same room and refused to speak with me about the situation. After multiple attempts to reach Ralph without success, his colleague defended him, stating that Ralph is a 10-year veteran with the company and it was hard to believe he made such a mistake. Essentially, they placed the blame on me and refused to communicate further. Consequently, the cruise turned out to be the most miserable experience ever. This was our first time on Royal Caribbean, and it was the first cruise for our children. Regardless of the circumstances, I was Ralph's customer, and he chose not to engage with me. I have decided never to use or recommend Vacation To Go to any of my friends, and I plan to book directly with the cruise line in the future.